Dispatcher

HVAC DR LLC; Ladson (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

HVAC DR LLC in Ladson, SC is seeking a professional HVAC Dispatcher to join our team. You will receive calls and emails and make quick decisions to ensure proper action is taken.

The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities include receiving inbound communications, documenting information, prioritizing urgent requests, relaying details to technicians, and monitoring work orders.

Qualifications

• High school diploma or GED required.
• Previous HVAC dispatcher experience preferred.
• Strong typing and data entry skills.
• Excellent communication skills, both verbal and written.
• Able to multitask and stay organized under pressure.

Responsibilities

• Receive inbound calls and emails
• Document information from callers
• Prioritize calls by urgency
• Transmit information to technicians
• Monitor status of work orders

Skills

Data entry

Multitasking

Customer service

Verbal communication

Written communication

Education

High school diploma/GED

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a professional and skilled HVAC Dispatcher to join our team. In this role, you will receive calls and emails and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound calls and emails
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the technicians
• Monitor status of the work orders

Qualifications

• High school diploma/GED
• Previous experience as an HVAC Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for customer service and work order creation.
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure