Dispatcher

Express Employment Professionals - Cincinnati East; Kilgore (TX); On-site; USD 16,000 - 23,000; Part time

Job summary

Express Employment Professionals of Longview is seeking a Part-Time Dispatcher for a local answering service in Kilgore, TX. This position involves answering calls, taking messages, relaying information, and, for some accounts, dispatching mechanics to oilfield units.

The role requires punctuality, reliability, strong customer service and data entry skills, and the ability to multi-task across Excel spreadsheets. Evening and weekend rotating shifts are available, starting pay is $14.50 per hour.

Qualifications

• Strong customer service skills.
• Strong data entry skills.
• Ability to multi-task between multiple Excel spreadsheets.
• Must be punctual and dependable.
• Ability to work flexible hours.
• Must be available for rotating shifts, including evenings and weekends.
• Excel knowledge.

Responsibilities

• Answer calls for local businesses
• Take detailed and accurate messages
• Dispatch mechanics when required
• Work well with minimal supervision
• Maintain a pleasant and professional phone voice
• Strong customer service skills
• Strong data entry skills
• Ability to multi-task between multiple Excel spreadsheets
• Must be punctual and dependable
• Ability to work flexible hours
• Must be available for rotating shifts, including evenings and weekends
• Excel knowledge

Skills

Customer service

Data entry

Phone etiquette

Multi-tasking

Tools

Excel

Job description

Express Employment Professionals of Longview is currently seeking a Part-Time Dispatcher for a local answering service in Kilgore, TX.

This family-owned business provides answering services for approximately 400 companies, including medical, industrial, and primarily oilfield clients. The dispatcher will take detailed messages, relay information to the appropriate on-call contact, or forward messages the next business day. For certain accounts, you will also dispatch mechanics to oilfield units.

Job Duties & Requirements:

• Answer calls for local businesses

• Take detailed and accurate messages

• Dispatch mechanics when required

• Work well with minimal supervision

• Maintain a pleasant and professional phone voice

• Strong customer service skills

• Strong data entry skills

• Ability to multi-task between multiple Excel spreadsheets

• Must be punctual and dependable

• Ability to work flexible hours

• Must be available for rotating shifts, including evenings and weekends

• Excel knowledge

Position Details:

• Pay: Starting at $14.50/hour

• Shifts: Evening and weekend shifts

  • 2:00 PM - 10:00 PM

  • 3:00 PM - 11:00 PM

  • 4:00 PM - 10:00 PM

  • 4:00 PM - 11:00 PM