Dispatcher

Glen-Gery; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Brickworks Supply Center, part of Brickworks North America, is seeking a Dispatcher in Indianapolis to coordinate shipments, prepare shipping documents, and manage records. You will work with customers, sales teams, vendors, and plants to ensure timely and accurate deliveries.

The ideal candidate has 1–3 years dispatching or related office experience, familiarity with Salesforce ERP/CRM, and good math/data-entry skills.

Qualifications

• Requires a minimum high school diploma; some college coursework preferred.
• 1 to 3 years dispatching experience, customer service/office experience, preferably in manufacturing.
• Experience with Salesforce ERP and CRM systems is preferred.
• Knowledge of masonry products and building materials would be helpful.

Responsibilities

• Coordinate product shipments inbound and outbound by working with Customers, Sales, Vendors and Plant.
• Prepare bill of lading documents for outgoing shipments.
• Arrange for shipments by LTL and trucks as necessary.
• Calculate allowable weight to load on trucks and inspect outgoing loads.
• Prepare and maintain shipping records and reports.
• Assist customers and provide product, availability and other info as needed.
• Processing and revising orders and samples.
• Inventory Control
• Communicate with Customers, Vendors and other Departments via email, CRM and phone

Skills

Multi-tasking

Critical thinking

Team player

Time management

Communication skills

Data entry

MS Word

MS Excel

Education

High school diploma

Tools

Salesforce ERP

CRM systems

MS Word

MS Excel

Job description

About Brickworks Supply

Brickworks Supply Center is a leading distributor of premium masonry and hardscape building materials, serving architects, builders, contractors, and homeowners across the Eastern and Midwestern United States. Headquartered in Palos Hills, Illinois, Brickworks Supply Center operates 27 company-owned store and showroom locations across nine states and Washington, D.C., that provide customers with access to a broad portfolio of high-quality products, expert guidance, and dependable service for projects of every scale.

As part of Brickworks North America, Brickworks Supply Center offers an extensive selection of clay brick, stone, pavers, outdoor living products, fireplaces, building materials, and masonry accessories sourced from Glen-Gery and other leading industry manufacturers. Through knowledgeable teams, well-stocked locations, and dedicated customer support, Brickworks Supply Center helps bring residential and commercial building visions to life—from concept and design through construction and completion.

Brickworks Supply currently has an opening for a talented Dispatcher. The Dispatcher is responsible for coordinating product shipments, preparing bill of lading documents and maintain shipping records.

DUTIES AND RESPONSIBILITIES

• Coordinate product shipments inbound and outbound by working with Customers, Sales, Vendors and Plant
• Prepare bill of lading documents for outgoing shipments
• Arrange for shipments by LTL and trucks as necessary
• Calculate allowable weight to load on trucks and inspect outgoing loads
• Prepare and maintain shipping records and reports
• Assist customers and provide product, availability and other info as needed
• Processing and revising orders and samples
• Inventory Control
• Communicate with Customers, Vendors and other Departments via email, CRM and phone

ESSENTIAL SKILLS AND CAPABILITIES

• Multi-tasking
• Critical thinker and problem-solving skills
• Team player
• Outstanding organizational and time management skills
• Hands on experience working in a busy atmosphere
• Communication skills
• Data Entry, Math and computer skills including, MS Word and Excel

QUALIFICATIONS

• Minimum high school diploma with some relevant college coursework preferred
• 1 to 3 years dispatching experience, customer service/office experience, preferably in a manufacturing environment
• Experience with Salesforce ERP and CRM systems. (preferred)
• Knowledge of masonry products and other building materials would be helpful

This job description is not intended to be all-inclusive and as such, the employee will be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as needed.

Equal Opportunity Employer