Dispatcher

Dave Wright Auto Group; Hiawatha, Northern (IA, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation

Health Insurance

Company Contributed 401K

Company stipend program

Job summary

Dave Wright Nissan Subaru in Hiawatha, IA is seeking a motivated Dispatcher to coordinate technician dispatching and shop workflow. You will schedule appointments, relay repair details to technicians, and ensure smooth communication between guests, service advisors, and other departments.

The ideal candidate is an experienced technician with excellent communication, organization, and problem-solving skills, a valid driver's license, and a team-first attitude.

Qualifications

• Experienced technician required.
• Strong understanding of technician dispatching and shop workflow.
• Outgoing and approachable personality.
• Excellent communication skills.
• Confident, strong problem solver.
• Positive, upbeat energy.
• Detail oriented and organized.
• Team focused mindset.
• Consistent and reliable.
• Career minded.

Responsibilities

• Manage technician dispatching and shop workflow
• Schedule appointments
• Complete paperwork in regards to automotive repairs
• Relay pertinent information to technicians for completion of work
• Follow up on detail-oriented tasks
• Communicate with guests, management, and other departments to solve problems
• Collaborate with other departments in the dealership to accomplish common goals
• Other duties as required

Skills

Experienced technician

Dispatching & workflow

Communication skills

Problem solving

Positive attitude

Detail oriented

Team player

Reliability

Career minded

Valid driver's license

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

AWARDED 'BEST DEALERSHIPS TO WORK FOR' 13 TIMES!

FAMILY OWNED AND OPERATED!

IMMEDIATE OPENING!

Are you a current technician eager to advance into a different role? Are you the person others naturally go to when they need help solving a problem? Are you ready to put down the wrench and use your car knowledge in a new way? This could be the perfect opportunity for you!

Dave Wright Nissan Subaru Core Values:

• We Solve It
• We Are All One Team
• We Do What We Say
• We Grow Or We Die
• We Commit And Never Quit

Dispatcher Requirements:

• Experienced technician
• Strong understanding of technician dispatching and shop workflow
• Outgoing and approachable personality
• Excellent communication skills
• Confident, strong problem solver
• Positive, upbeat energy
• Detail oriented and organized
• Team focused mindset
• Consistent and reliable
• Career minded
• Valid driver’s license

Dispatcher Responsibilities:

• Manage technician dispatching and shop workflow
• Schedule appointments
• Complete paperwork in regards to automotive repairs
• Relay pertinent information to technicians for completion of work
• Follow up on detail-oriented tasks
• Communicate with guests, management, and other departments to solve problems
• Collaborate with other departments in the dealership to accomplish common goals
• Other duties as required

Dispatcher Benefits:

• Paid Vacation, PTO, and Holidays
• Health, Life, Dental, and Vision Insurance
• Company Contributed 401K
• Company stipend program

Additional Benefits Include:

• Exciting company Christmas Party
• 3 National Holidays each month
• Company golf outing
• Appreciation for a job well done