Dispatcher

Dave Wright Auto; Hiawatha (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

PTO

Holidays

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Company 401K

Stipend program

Christmas Party

National Holidays

Golf outing

Appreciation for a job well done

Job summary

Dave Wright Auto in Hiawatha, IA, is seeking an experienced Dispatcher who can manage technician dispatching and shop workflow while scheduling appointments and handling repair paperwork. The role requires clear communication and a results-driven approach to keep the service flow smooth.

The ideal candidate is an experienced technician with strong problem-solving abilities, a positive, outgoing demeanor, and a team-oriented mindset, ready to support guests and colleagues in a fast-paced

Qualifications

• Experienced technician with dispatching knowledge.
• Outgoing and approachable personality.
• Excellent communication skills.
• Confident, strong problem solver.
• Detail oriented and organized.
• Career minded and reliable.

Responsibilities

• Manage technician dispatching and shop workflow.
• Schedule appointments.
• Complete paperwork for automotive repairs.
• Relay information to technicians for completion of work.
• Follow up on detailed tasks.
• Communicate with guests, management and other departments to solve problems.
• Collaborate with other departments to reach goals.
• Other duties as required.

Skills

Dispatching experience

Communication skills

Problem solving

Organized

Team player

Customer service

Job description

• We Grow Or We Die
• We Commit And Never Quit

2026 TIME DEALER OF THE YEAR AWARD WINNER!

AWARDED 'BEST DEALERSHIPS TO WORK FOR' 13 TIMES!

FAMILY OWNED AND OPERATED!

IMMEDIATE OPENING!

Are you a current technician eager to advance into a different role? Are you the person others naturally go to when they need help solving a problem? Are you ready to put down the wrench and use your car knowledge in a new way? This could be the perfect opportunity for you!

Dave Wright Nissan Subaru Core Values

• We Solve It
• We Are All One Team
• We Do What We Say
• We Grow Or We Die
• We Commit And Never Quit

Dispatcher Requirements

• Experienced technician
• Strong understanding of technician dispatching and shop workflow
• Outgoing and approachable personality
• Excellent communication skills
• Confident, strong problem solver
• Positive, upbeat energy
• Detail oriented and organized
• Team focused mindset
• Consistent and reliable
• Career minded
• Valid driver’s license

Dispatcher Responsibilities

• Manage technician dispatching and shop workflow
• Schedule appointments
• Complete paperwork in regards to automotive repairs
• Relay pertinent information to technicians for completion of work
• Follow up on detail-oriented tasks
• Communicate with guests, management, and other departments to solve problems
• Collaborate with other departments in the dealership to accomplish common goals
• Other duties as required

Dispatcher Benefits

• Paid Vacation, PTO, and Holidays
• Health, Life, Dental, and Vision Insurance
• Company Contributed 401K
• Company stipend program

Additional Benefits Include

• Exciting company Christmas Party
• 3 National Holidays each month
• Company golf outing
• Appreciation for a job well done