Dispatcher

Boutique Recruiting; Grapevine (TX); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off

Early daytime schedule

Job summary

Boutique Recruiting is seeking a Dispatcher to begin the day in Dallas at 7 AM, taking over from the Austin overnight shift and coordinating time-critical shipments for national and international shippers. The role involves working with a small team in Grapevine to keep shipments moving and provide timely updates to customers.

The position requires onsite work, with regular Monday–Friday hours, and offers benefits including medical, dental, vision, 401(k), and paid time off as the company grows

Qualifications

• Industry experience in courier work for third-party logistics shippers.
• Knowledge of shipper pickups, required paperwork, and airline shipping protocols.
• Willingness to work weekends/holidays; around-the-clock staffing.

Responsibilities

• Open the Dallas operation at 7 AM and take over phone coverage from Austin overnight shift.
• Dispatch the day's shipments and manage the Dallas operation through the workday.
• Coordinate time-critical third-party logistics shipments for international shippers under deadlines.
• Enter orders and provide driver updates to keep customers informed.
• Work with network of independent contractor drivers; maintain professionalism.
• Collaborate with two teammates and a contractor overseeing drivers.
• Support warehouse, assist inventory system, and receive parts from FedEx for import.

Skills

Courier/shipping experience

Onsite operations

Team collaboration

Job description

Position Title: Dispatcher
Every shipment that crosses the Dallas operation starts with the person who opens the day at 7 AM. This Dispatcher position takes the handoff from the Austin overnight shift, assumes phone coverage, and sets the day's shipments in motion from an office positioned at the end of the north runways of DFW. The work centers on time-critical third-party logistics freight for national and international shippers, including shipments flown in, flown out, and moved locally.
Dallas is the company's growth market, and the Grapevine office serves as the local name and face for the shippers it supports. The schedule is early and set, Monday through Friday, with a small team that includes two colleagues and a contractor who arrives later in the day. The company wants a long-term hire who intends to build a career with the organization.
Salary Range: $55,000 - $60,000 / Year DOE

Dispatcher Responsibilities

• Open the Dallas operation at 7 AM alongside a current team member, taking over phone coverage and operations from the Austin overnight shift
• Dispatch the day's shipments and manage the Dallas operation through the full workday
• Coordinate time-critical third-party logistics shipments for international shippers, working within tight deadlines and airline restrictions
• Enter orders and process critical driver updates, keeping customers informed throughout each shipment
• Work with a network of independent contractor drivers, handling each situation with professionalism, good judgment, and a sound sense of right and wrong
• Collaborate with two teammates and a contractor who oversees many of the drivers
• Support the warehouse crew, assist with the inventory system, and receive parts from FedEx for import into inventory

Dispatcher Requirements

• Industry experience in courier work for third-party logistics shippers, including shipments placed on airplanes
• Working knowledge of shipper pickups, the paperwork required for each shipment, and the protocol for shipping on passenger airlines
• Willingness to work occasional weekends and holidays, as the company is staffed around the clock and holidays require coverage
• Ability to work onsite at the Grapevine office, ideally residing in the metroplex close to Grapevine
• Operations experience is preferred

Benefits

• Medical, dental, and vision coverage available upon hire, with the company paying a share of the premium
• 401(k) retirement plan with eligibility upon hire
• Paid time off with a flexible, informal approach to scheduling
• Early daytime schedule, Monday through Friday