Service Dispatch & Operations Coordinator

Same Day Water Heaters, LLC; Dallas (TX); In loco; USD 25.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Health, Dental, Vision

Overtime opportunities

Bi-weekly pay

Descrizione del lavoro

Same Day Water Heaters, LLC in Dallas seeks a Dispatcher to coordinate service installations and provide top-tier support to customers and field teams. You will be the key link between our call center, customers, and technicians, ensuring schedules run tight and communications are clear.

The role involves handling installation orders, coordinating with subcontractors, and prioritizing jobs by urgency, with weekend availability and willingness to cover varied shifts.

Competenze

• High school diploma or equivalent required.
• Strong communication and organization skills.
• Ability to multitask and manage time effectively.
• Proficient with basic computer use.
• Willing to work weekends and varied shifts.

Mansioni

• Receive and dispatch service installation orders.
• Coordinate with field teams, technicians, and subcontractors.
• Resolve customer inquiries and escalated issues.
• Schedule and prioritize jobs based on urgency, skills, and location.
• Maintain logs, records, and communications.
• Support smooth operations and handle multiple tasks.

Conoscenze

Excellent communicator

Multitasking

Time management

Calm under pressure

Data entry

Flexible schedule

Overtime willingness

Weekend availability

Formazione

High School diploma or equivalent

Descrizione del lavoro

Same Day Water Heaters, LLC in Dallas seeks a Dispatcher to coordinate service installations and provide top-tier support to customers and field teams. You will be the key link between our call center, customers, and technicians, ensuring schedules run tight and communications are clear.

The role involves handling installation orders, coordinating with subcontractors, and prioritizing jobs by urgency, with weekend availability and willingness to cover varied shifts.