Dispatcher

CFS; Florida; On-site; USD 28,000 - 32,000; Full time

Job summary

CFS in Maitland, FL is seeking a Dispatcher to join a growing HVACR service team. This onsite role supports field technicians, coordinates daily routing for 20–25 techs, and ensures timely customer service with accurate records. Strong organizational and communication skills are essential for success in a fast-paced environment.

The role offers hands-on involvement in daily operations and collaboration with service teams to maintain high levels of customer satisfaction and operational excellence.

Qualifications

• Previous dispatching experience required.
• Bilingual Spanish-English communication skills are a plus.
• HVAC, service industry, or field operations experience is a plus.
• Basic Microsoft Excel and computer skills.

Responsibilities

• Coordinate and manage daily routing for field technicians.
• Create and adjust technician schedules to maximize efficiency.
• Monitor progress, job completion status, and service schedules.
• Update notes and service information in systems.
• Communicate with technicians, internal departments, and customers.

Skills

Dispatching experience

Bilingual Spanish-English

Microsoft Excel

Customer coordination

Tools

Excel

Job description

Pay: $20.00–$23.00/hour

Location: Maitland, FL | Fully Onsite

Why This Opportunity Stands Out

This Dispatcher opportunity offers the chance to join a nationally recognized commercial HVACR organization with more than 30 years of success serving customers nationwide. The company is known for its commitment to customer service, operational excellence, and innovative facility solutions, creating a stable environment with strong growth potential.

As a Dispatcher, you'll play a critical role in coordinating field operations, supporting technicians, and ensuring customers receive timely service. The Dispatcher will work closely with service teams, operations leadership, and customers while helping manage the daily workflow of a fast-paced service organization.

This opportunity is ideal for a Dispatcher who thrives in a dynamic environment, enjoys multitasking, and excels at coordinating people, schedules, and priorities.

Key Responsibilities of the Dispatcher

• Coordinate and manage daily routing for approximately 20–25 field technicians.
• Create and adjust technician schedules to maximize efficiency and customer service.
• Monitor technician progress, job completion status, and service schedules throughout the day.
• Update notes, service information, and operational details within company systems.
• Communicate with technicians, internal departments, and customers to ensure smooth service operations.
• Assist with prioritizing service calls, schedule adjustments, and operational support.

Qualifications For The Dispatcher

• Previous dispatching experience required.
• Bilingual Spanish-English communication skills are a plus.
• HVAC, service industry, or field operations experience is a plus.
• Basic Microsoft Excel and computer skills.

What You'll Gain as the Dispatcher

• Opportunity to join a nationally recognized and growing organization.
• Exposure to high-volume service operations and field coordination.
• Collaborative and diverse team environment.
• Stable work environment with long-term career opportunities.
• Hands-on involvement in daily business operations and customer service excellence.

Who Thrives as the Dispatcher

The ideal Dispatcher is organized, proactive, and comfortable managing multiple priorities simultaneously. This Dispatcher enjoys working with people, solving logistical challenges, and keeping operations running smoothly in a fast-paced environment. Outgoing, tech-savvy, team-oriented candidates who can adapt quickly to changing priorities will thrive in this role.