Dispatcher

Bayonet Plumbing, Heating & Air-Conditioning; Florida; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401K match

Paid Time Off

Life Insurance

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Pet Coverage

Job summary

Bayonet Plumbing, Heating & Cooling is seeking a Full-Time Dispatcher to join our onsite field operations. Use Service Titan to coordinate technicians, communicate real-time updates, and schedule HVAC start-ups across territories.

This role links techs, managers, and builder reps, with a focus on clear logs and smooth job execution. Ideal candidates are strong communicators, calm under pressure, organized, and tech-savvy, with evening availability.

Qualifications

• Clear and effective communication within a fast-paced field environment.
• Ability to stay calm under pressure and meet tight deadlines.
• Proven multitasking skills to manage changing priorities.
• Tech-savvy with aptitude to learn ServiceTitan and related systems.
• Organized and dependable with attention to detail.

Responsibilities

• Coordinate field technicians and routes using Service Titan.
• Communicate job details, traffic updates, and priorities to technicians in real time.
• Strategically schedule HVAC start-ups across assigned territories.
• Serve as the communication link between techs, managers, and builder reps.
• Maintain logs and reports to ensure smooth job execution.

Skills

Strong communication

Calm under pressure

Multitasking

Tech-savvy

Organized

Evening availability

Tools

Service Titan

BuildPro/SupplyPro

Job description

General Job Description

Join a Team That Values You – Dispatcher Opportunity at Bayonet Plumbing, Heating & Cooling (A Division of IES)

Onsite position - Non remote. Day time hours.

Are you a natural problem solver who thrives in a fast-paced environment? Do you take pride in clear communication, critical thinking, and being the go-to person your team can count on? If so, we want you on our team!Bayonet Plumbing, Heating & Cooling, a trusted name and a division of IES, is growing – and we’re looking for motivated, detail-driven individuals ready to build a meaningful, long-term career as a Full-Time Dispatcher.

Specific Qualifications

What You’ll Be DoingThis isn’t just a desk job — it’s the heartbeat of our field operations. As a Dispatcher, you’ll:

• Use Service Titan software to coordinate field technicians and routes
• Communicate job details, traffic updates, and priorities to technicians in real time
• Strategically schedule HVAC start-ups across assigned territories
• Act as the critical communication link between techs, managers, and builder reps
• Keep detailed logs and reports to ensure every job runs smoothly

What We’re Looking ForWe’re not just hiring anyone. We’re building a team of thinkers and doers who are:

• Strong communicators with a team-first mindset
• Calm under pressure and quick on their feet
• Skilled at multitasking and managing fast-moving priorities
• Tech-savvy and comfortable learning new systems (ServiceTitan, BuildPro/SupplyPro a plus!)
• Organized, dependable, and looking for more than “just a job”
• Evening availability is required

Bonus if you have experience in dispatching or HVAC, but it’s not a deal-breaker.

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs