Dispatcher

CFS; Florida; On-site; USD 28,000 - 32,000; Full time

Job summary

CFS, a nationally recognized HVACR services provider, is seeking a Dispatcher in Maitland, FL. This onsite role coordinates daily routing for 20–25 field technicians, supports service teams, and ensures timely customer service.

You will manage schedules, monitor progress, and keep notes in the company systems to optimize operations. The ideal candidate has prior dispatching experience, basic Excel skills, and strong bilingual Spanish–English communication, helping the team prioritize calls and

Qualifications

• Previous dispatching experience required.
• Bilingual Spanish-English communication skills are a plus.
• HVAC, service industry, or field operations experience is a plus.
• Basic Microsoft Excel and computer skills required.

Responsibilities

• Coordinate and manage daily routing for 20–25 field technicians as the Dispatcher.
• Create and adjust technician schedules to maximize efficiency and customer service.
• Monitor technician progress, job completion status, and service schedules throughout the day.
• Update notes, service information, and operational details within company systems.
• Communicate with technicians, internal departments, and customers to ensure smooth service operations.
• Assist with prioritizing service calls, schedule adjustments, and operational support.

Skills

Dispatching experience

Bilingual Spanish-English

HVAC service industry

Excel & basic computer skills

Job description

Pay: $20.00–$23.00/hour

Location: Maitland, FL | Fully Onsite

Why This Opportunity Stands Out

Join a nationally recognized commercial HVACR organization with 30+ years of nationwide success, known for customer service, operational excellence, and innovative facility solutions. This stable company offers strong growth potential.

As a Dispatcher, you'll coordinate field operations, support technicians, and ensure timely customer service. You'll work with service teams, operations leaders, and customers to manage daily workflows in a fast-paced environment.

This role suits a dynamic multitasker skilled at coordinating people, schedules, and priorities.

Key Responsibilities of the Dispatcher

• Coordinate and manage daily routing for approximately 20–25 field technicians as the Dispatcher
• Create and adjust technician schedules to maximize efficiency and customer service as the Dispatcher
• Monitor technician progress, job completion status, and service schedules throughout the day as the Dispatcher
• Update notes, service information, and operational details within company systems as the Dispatcher
• Communicate with technicians, internal departments, and customers to ensure smooth service operations as the Dispatcher
• Assist with prioritizing service calls, schedule adjustments, and operational support as the Dispatcher

Qualifications For The Dispatcher

• Previous dispatching experience required
• Bilingual Spanish-English communication skills are a plus
• HVAC, service industry, or field operations experience is a plus
• Basic Microsoft Excel and computer skills

Who Thrives as the Dispatcher

The ideal Dispatcher is organized, proactive, and adept at juggling priorities. They enjoy working with people, solving logistical challenges, and keeping fast-paced operations running smoothly. Outgoing, tech-savvy team players who adapt quickly will thrive.