Dispatcher

Mountain-Capital-Partners; Crescent Lake (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Willamette Pass Resort is seeking a Dispatch and Ski Patrol support professional to act as the communications hub on the mountain. You’ll coordinate lift status, radio and phone traffic, and emergency communications, while assisting Ski Patrol with basic first aid during quieter periods.

Ideal candidates are calm under pressure, organized, and strong communicators who can juggle radio, phone, and paperwork.

Qualifications

• Age 18+ with high school diploma or equivalent.
• Current First Aid/CPR certification, or willingness to obtain before start.
• Calm under pressure with good judgment.
• Excellent communication and multitasking abilities.
• Comfort with basic computers; training provided on dispatch system.
• No prior radio experience required; training will be provided.
• Availability for early morning shifts, including weekends and holidays.

Responsibilities

• Keep the mountain connected—radio checks, lift status, and relaying information between departments all day.
• Be the point of contact for emergencies, including calling 911 when needed, working with Ski Patrol and management.
• Keep clear records—daily logs, incident reports, and radio logs.
• Support Ski Patrol with basic first aid and walk-in patient care during slower periods.
• Inform guests of mountain status updates with Marketing team.
• Assist around the dispatch desk and Patrol building as needed.

Skills

Calm under pressure

Organized

Strong communication skills

Multitasking

Computer literacy

Willingness to obtain First Aid/CPR

Education

High School Diploma or equivalent

First Aid/CPR certification

Tools

Google Workspace

Job description

Willamette Pass Resort is looking for a Dispatcher to be the communications hub of our mountain. You'll coordinate lift status, radio and phone traffic, and emergency communications throughout the day, and you'll also spend time supporting Ski Patrol with basic first aid and walk-in patient care during quieter stretches. If you're calm under pressure, organized, and like being the person people count on, we'd love to hear from you.What You'll DoKeep the mountain connected — running morning radio checks, tracking lift status, and relaying information between departments all day.Be the point of contact for emergencies, including calling 911 when needed, working closely with Ski Patrol leadership and mountain management.Keep clear records — daily logs, incident reports, and radio logs — so nothing falls through the cracks.Support Ski Patrol with basic first aid and walk-in patient care during slower periods.Help keep guests informed of mountain status updates, working alongside our Marketing team.Pitch in on other tasks around the Patrol building and dispatch desk as needed.We're less focused on a perfect resume and more focused on the right person. Here's what's genuinely required:At least 18 years old, with a high school diploma or equivalent.Current First Aid/CPR certification, or willingness to get certified before your start date.A calm head and good judgment under pressure.Strong communication skills and the ability to juggle radio, phone, and paperwork at the same time.Comfort with basic computers — we'll train you on our specific dispatch systems and software.No prior radio experience needed — we'll teach you.Availability for early morning shifts, including weekends and holidays.What Would Make You Stand OutPrevious dispatch, emergency communications, ski patrol, or ski area experience.Outdoor Emergency Care (OEC) certification, or willingness to work toward it.Familiarity with Google Workspace or similar tools.None of these are dealbreakers — they're simply a bonus.Good to KnowThis role is based primarily indoors at the dispatch desk/Ski Patrol building, with some time spent outdoors moving between buildings in winter conditions.You'll need to be comfortable walking on snow and uneven terrain, and occasionally helping lift or move patients or equipment (up to about 50 lbs).You do not need to know how to ski or snowboard for this role.