Dispatcher

AMR; Colorado Springs (CO); On-site; USD 33,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k

Paid time off

Job summary

AMR is hiring a Dispatcher to receive, record, and manage requests for ambulance assistance from various sources. This 12-hour night shift position may include weekends and holidays.

Starting at $23.94/hour with credit for experience, the role requires strong communication, accurate data entry, and knowledge of EMS dispatch procedures. Join Global Medical Response family for career growth and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• EMS or public safety dispatcher experience preferred.
• Strong English reading and writing.
• Excellent radio/telephone communication and data entry accuracy.
• Ability to manage multiple tasks and use basic computer applications.

Responsibilities

• Receive and record ambulance requests.
• Allocate EMS resources using approved protocols.
• Ensure completeness and accuracy of paperwork.
• Enter shift data accurately, including State Run Report data.
• Generate and verify reports.
• Locate incident scenes and determine fastest routes.
• Relay instructions from supervisors and emergency information.
• Maintain knowledge of AMR policies.
• Follow standardized procedures for service requests.
• Operate equipment such as 911 systems and recording devices.

Skills

Clear radio/telephone communication

Typing skills

Multi-tasking

English literacy

Education

High school diploma or equivalent

Job description

More Information about this Job

DISPATCHER

Starting at $23.94 / hour with credit given for experience

We’re hiring aDispatcherto receive, record, and effectively manage requests for ambulance assistance/transport from various sources.

This position works 12-hour shifts, primarily at night. Shifts may be overnight and on weekends and holidays.

Responsibilities:

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

MinimumRequiredQualifications:

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Ability to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Ability to manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Why Choose AMR?AMRis one ofGlobal Medical Response’s(GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world atwww.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

Hourly Range: $23.94 - $38.30

Anticipated Job Posting Close Date: December 31st, 2026

Benefits:Check out ourcareers site benefits pageto learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.

Bonus:This position is not eligible for a sign-on bonus.