Dispatcher

IMC Logistics; Cincinnati (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

IMC Logistics is seeking aDispatcher to plan daily/weekly driver schedules, distribute appointment times, and coordinate across Ohio Valley locations. The role requires attention to detail, strong communication, and problem-solving to optimize freight coverage and costs.

You will assist drivers with equipment issues, detention time, billing, and other requests while maintaining dispatch records and supporting driver recruiting efforts. The position is on-site in Cincinnati, OH.

Qualifications

• Intermodal/Trucking experience.
• Excellent communication and organizational skills.

Responsibilities

• Plan and dispatch drivers to maximize freight coverage.
• Communicate and distribute appointment dates/times to drivers and fleets.
• Coordinate between Ohio Valley locations to optimize drivers' time.
• Assist drivers with equipment issues, detention time, rail billing, and other requests.
• Ensure accurate dispatch paperwork and data entry from drivers.
• Support driver recruiting and retention initiatives.
• Manage fleet radio assignments and payroll-related tasks.
• Handle additional duties as assigned by management.

Skills

Intermodal/Trucking experience

Excellent communication

Organizational skills

Job description

Work Schedule Comments: Typically, Monday-Friday 8am-5pm

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to Ohio Valley drivers; owner operators and/or fleet. Communicate and coordinate between all Ohio Valley locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions:

• Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching.
• Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed.
• Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed.
• Apply any additional charges including and notify customer service of changes.
• Track/Maintain yard report, MDR, CNI, and Divisional Pool
• Actively participate in driver recruiting and retention
• Distributes and keeps track of the Nextel radios and fleet truck assignments
• Request rail billing
• Processes ATP’s and Non-Productive pay. Review preliminary payroll
• Other duties as assigned

Skills and Knowledge Required:

• Intermodal/Trucking experience
• Excellent communication and organizational skills