Strategic Fleet Dispatch & Operations Lead

CAST Transportation; Carlsbad (NM); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Vision insurance

Dental insurance

Life insurance

Paid time off

Job summary

CAST Transportation in Carlsbad NM is seeking an Assistant Terminal Manager/Dispatcher to oversee day-to-day operations, dispatch drivers, and coordinate with vendors, customers, and management. Experience with TMW, PC Miler, and PeopleNET is a plus, with a focus on safety and productivity.

The role requires strong communication, organization, and multi-tasking abilities, plus proficiency in Excel/Word/Outlook.

Qualifications

• Previous dispatching experience required.
• General knowledge of DOT rules and requirements.
• Great customer service and strong communication skills.
• Strong organizational and time management skills.
• Highly motivated with attention to detail.
• Ability to multi-task.
• Proficiency with computers (Excel, Word, Outlook).
• Prior experience with TMW, PC Miler and PeopleNET is a plus.

Responsibilities

• Create schedules, dispatch drivers to appropriate locations with routing information, provide drivers with essential details to complete their route.
• Create spreadsheets and reports as needed.
• Professional communication with drivers, vendors, customers, and management. Process driver assistance and operation team requests with timely follow through.
• Utilize TMW for the entry and dispatch load information.
• Utilize PeopleNet to track and monitor drivers.
• Maintain a positive team environment.
• Maintain strong professional working relationships with customers, vendors, operations, and drivers.

Skills

Dispatching experience

DOT rules knowledge

Customer service

Communication skills

Organizational skills

Time management

Multi-tasking

Computer proficiency (Excel/Word/Outl​

Tools

TMW

PC Miler

PeopleNET

Job description

CAST Transportation in Carlsbad NM is seeking an Assistant Terminal Manager/Dispatcher to oversee day-to-day operations, dispatch drivers, and coordinate with vendors, customers, and management. Experience with TMW, PC Miler, and PeopleNET is a plus, with a focus on safety and productivity.

The role requires strong communication, organization, and multi-tasking abilities, plus proficiency in Excel/Word/Outlook.