Dispatcher

DS Bus Lines; Batavia (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

SCR Medical Transportation LLC is hiring dispatchers to communicate route information to drivers and ensure they have the resources to complete their tours of duty. Dispatchers log calls, relay work orders, and coordinate with supervisors to prioritize schedules.

Responsibilities include scheduling drivers and vehicles, using phones and radios to relay messages, resolving service requests, preparing daily work, and maintaining organized records across territories.

Qualifications

• One year of transportation experience.
• High School diploma.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to locations according to schedules or immediate needs.
• Relay information such as work orders or messages to and from drivers and assistants.
• Use telephones, two-way radios or text messages to contact employees.
• Speak with supervisors or customers to resolve problems or requests for services.
• Prepare daily work such as schedules and work orders.
• Maintain organized records of requests, expenses and services performed.

Skills

Transportation experience

Education

High School diploma

Job description

SCR Medical Transportation LLCPosition Summary:Dispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules.Responsibility Profile:Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.Relay information such as work orders or other messages to and from drivers and driving assistants.Use telephones, two-way radios or text messages to contact employees.Speak with supervisors or customers to resolve problems, requests for services or equipment.Prepare daily work such as schedules.Prepare work orders for crew or receiving work orders from work crews.Facilitate communications within company assigned territories.Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.Perform other duties as assigned.Qualifications:One (1) year of transportation experience.High School diploma.Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It’s the goal of SCR to provide reliable, safe, clean and comfortable transportation to this group of individuals. This type of transportation is essential for connecting passengers to friends, family and medical based services. As a result, we select drivers and staff that wish to help people care for themselves. Our Paratransit Operator’s understand how to effectively and safely transport clients and we are looking for the right people to join our team.