Dispatcher

United Petroleum Transports; Abilene, Tye (TX, TX); Hybrid; USD 42,000 - 66,000; Full time

Job summary

United Petroleum Transports is seeking a Fleet Dispatcher to coordinate loads, support drivers, and ensure on-time deliveries from Abilene, TX. The role emphasizes safety, paperwork accuracy, and effective communication with drivers and CSC staff.

The candidate will plan routes, monitor DOT compliance, and maintain scheduling, with a 5 days on, 3 days off in-office schedule and some on-call duties from home. Prior dispatch or customer service experience is preferred.

Qualifications

• High school education or equivalent.
• At least one year experience in dispatching or customer service.
• Excellent verbal and written communication.
• Knowledge of DOT regulations and safety standards.
• Ability to prioritize multiple projects.
• Professional demeanor and confidentiality.

Responsibilities

• Promote safety in all actions.
• Plan driver trips around loads and safety guidelines.
• Communicate with drivers about requirements.
• Track and trace loads in transit and deliveries.
• Assign loads to drivers fairly and timely.
• Coordinate with CSC Manager and Customer Service Reps as required.

Skills

Excellent verbal and written comms

DOT regulations knowledge

Prioritize multiple projects

Self-starter, detail oriented

Maintain confidentiality

Professional demeanor

Education

High School Education or equivalent

One year dispatching or customer service experience

Job description

Job Details

Job Location: TX Abilene - Tye, TX 79563

Schedule: 5 days on 3 days off 8 a.m.- 5 p.m. in office with on-call and evening dispatch finalization from home

About the Fleet Manager

The Fleet Manager is responsible for dispatching loads to our customers.

A Day in the life of a Fleet Dispatcher

• Promote safety in all actions
• Control and complete paperwork as required
• Safely plan driver trips around load/customer expectations and safety guidelines
• Communicate with drivers regarding company and customer requirements
• Relay to customer service any issues that need to be relayed to the customer
• Assisting the drivers in planning routes and building loads
• Prioritize loads for timely delivery
• Track and trace all current loads in transit and deliveries
• Assign loads to drivers in a fair and equitable manner
• Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination
• Communicate with drivers during check-ins throughout pickup, transit, and delivery
• Monitor store inventories
• Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff
• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required
• Comply with all corporate policies and procedures and all health and safety policies

Additional Responsibilities

• Carry out other duties assigned by CSC Manager as required

Qualifications

Education & Experience

• High School Education or equivalent
• One year experience dispatching or in the customer service area

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills
• Knowledge of DOT regulations, federal and state standards
• Ability to prioritize and manage multiple projects
• Self-starter with detail oriented work habits
• Able to maintain confidentiality
• Display professional demeanor