Dispatcher (nights)

United Petroleum Transports Inc; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

United Petroleum Transports Inc is seeking a Fleet Dispatcher for a 4-on/4-off night schedule (7 pm to 7 am). You will dispatch loads, promote safety, plan trips, and track all in-transit deliveries while keeping drivers informed about customer requirements.

Responsibilities include coordinating routes, ensuring DOT compliance, maintaining logs, and liaising with customer service and CSC staff to resolve issues. A strong attention to detail and dependable attendance are essential.

Qualifications

• High school diploma or equivalent required.
• One year dispatching or customer service experience preferred.
• Knowledge of DOT regulations and safety standards helpful.

Responsibilities

• Promote safety in all actions.
• Control and complete paperwork as required.
• Safely plan driver trips around load/customer expectations and safety guidelines.
• Communicate with drivers regarding company and customer requirements.
• Relay to customer service any issues that need to be relayed to the customer.
• Assisting the drivers in planning routes and building loads.
• Prioritize loads for timely delivery.
• Track and trace all current loads in transit and deliveries.
• Assign loads to drivers in a fair and equitable manner.
• Assist drivers with planning for safe and timely transit of fuel, maintaining legal hours of service/ELD logs.
• Communicate with drivers during check-ins throughout pickup, transit, and delivery.
• Monitor store inventories.
• Maintain professional demeanor with drivers, customer service, and staff.
• Communicate with CSC Manager and reps as required.
• Comply with all policies and health and safety rules.
• Carry out other duties as assigned.

Skills

Verbal communication

Written communication

DOT regulations

Prioritization

Multi-tasking

Confidentiality

Professional demeanor

Interpersonal skills

Dependability

Attention to detail

Basic computer skills

Education

High school education or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Schedule: 4 days on, 4 days off 7 pm to 7 amThe Fleet Manager is responsible for dispatching loads to our customers.A Day in the life of a Fleet Dispatcher:Promote safety in all actionsControl and complete paperwork as requiredSafely plan driver trips around load/customer expectations and safety guidelinesCommunicate with drivers regarding company and customer requirementsRelay to customer service any issues that need to be relayed to the customerAssisting the drivers in planning routes and building loadsPrioritize loads for timely deliveryTrack and trace all current loads in transit and deliveriesAssign loads to drivers in a fair and equitable mannerAssisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destinationCommunicate with drivers during check-ins throughout pickup, transit, and deliveryMonitor store inventoriesPut a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staffCommunicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as requiredComply with all corporate policies and procedures and all health and safety policiesAdditional Responsibilities:Carry out other duties assigned by CSC Manager as requiredEducation & Experience:High School Education or equivalentOne year experience dispatching or in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsKnowledge of DOT regulations, federal and state standardsAbility to prioritize and manage multiple projectsSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and schedulesBasic computer skills (word & excel)Knowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)