Dispatcher

United Petroleum Transports Inc; Tye (TX); Hybrid; USD 42,000 - 62,000; Full time

Job summary

United Petroleum Transports Inc. in Texas is seeking a Fleet Dispatcher to coordinate dispatch operations, plan routes, assign loads, and ensure safety and regulatory compliance.

This role is in-office 8 a.m.–5 p.m., with on-call duties and occasional evening dispatch finalization from home, emphasizing clear communication with drivers, customers, and support staff. A strong attention to detail and reliability are essential for timely deliveries and DOT compliance.

Qualifications

• High School Education or equivalent.
• One year experience dispatching or in the customer service area.
• Knowledge of DOT regulations.
• Excellent verbal and written communication.
• Ability to prioritize and manage multiple projects.
• Professional demeanor and confidentiality.

Responsibilities

• Promote safety in all actions and ensure paperwork is completed as required.
• Safely plan driver trips around load/customer expectations and safety guidelines.
• Communicate with drivers regarding company and customer requirements.
• Relay to customer service any issues that need to be relayed to the customer.
• Assist drivers in planning routes and building loads.
• Prioritize loads for timely delivery and track and trace current loads in transit.
• Assign loads to drivers in a fair and equitable manner.
• Maintain hours of service/ELD logs and communicate with drivers during check-ins.
• Monitor store inventories and interact with CSC Manager and staff as required.

Skills

Verbal and written communication

DOT regulations knowledge

Prioritization

Self-starter

Confidentiality

Interpersonal skills

Dependability

Education

High School Education or equivalent

Tools

Word & Excel

Job description

Schedule: 5 days on 3 days off 8 a.m.- 5 p.m. in office with on-call and evening dispatch finalization from homeThe Fleet Manager is responsible for dispatching loads to our customers.A Day in the life of a Fleet Dispatcher:Promote safety in all actionsControl and complete paperwork as requiredSafely plan driver trips around load/customer expectations and safety guidelinesCommunicate with drivers regarding company and customer requirementsRelay to customer service any issues that need to be relayed to the customerAssisting the drivers in planning routes and building loadsPrioritize loads for timely deliveryTrack and trace all current loads in transit and deliveriesAssign loads to drivers in a fair and equitable mannerAssisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destinationCommunicate with drivers during check-ins throughout pickup, transit, and deliveryMonitor store inventoriesPut a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staffCommunicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as requiredComply with all corporate policies and procedures and all health and safety policiesAdditional Responsibilities:Carry out other duties assigned by CSC Manager as requiredEducation & Experience:High School Education or equivalentOne year experience dispatching or in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsKnowledge of DOT regulations, federal and state standardsAbility to prioritize and manage multiple projectsSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and schedulesBasic computer skills (word & excel)Knowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)