Dispatch Supervisor: Lead Event Logistics & On-Time Delivery

Bright; Northern (KY); Hybrid; USD 72,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, Dental, Vision Insurance

401(k) with company match

Job summary

Bright is seeking a Dispatch Supervisor to lead a team of drivers, optimize routes, and ensure on-time deliveries for events and productions. You will monitor loading, unloading, and communication with drivers while maintaining compliance with safety standards.

You will oversee scheduling, performance evaluation, and process improvements to support customer satisfaction and efficiency across the dispatch function.

Qualifications

• 3+ years in dispatch, logistics, transportation, or event operations.
• 1+ years of supervisory/leadership experience.
• Strong supervisory and leadership skills, with the ability to lead a team of diverse personalities.
• Solid knowledge of routing, fleet management, and scheduling
• Valid driver's license
• Experience with dispatch, GPS tracking, or transportation management software
• Excellent interpersonal, customer service, and communication skills, written and verbal
• Sharp organizational skills and attention to detail
• Strong time management, with a track record of hitting deadlines under pressure
• Analytical, efficient, and accurate even when things get busy
• General computer proficiency, including Microsoft Office
• Working knowledge of OSHA requirements and safety best practices

Responsibilities

• Support the Dispatch Manager across drivers, routes, vehicle utilization, and maintenance
• Communicate delays and route changes proactively
• Stay in constant contact with drivers, including dispatching emergency response when needed
• Maintain and review billing and operations records; catch errors and compliance issues early
• Evaluate dispatch and distribution performance, and recommend improvements to shift, department, and facility operations
• Ensure product handling and delivery practices consistently meet customer expectations and business goals
• Champion a culture of safety and accountability — ensuring compliance with DOT regulations, company policy, and operational standards
• Lead daily briefings and set the priorities for the shift

Skills

Leadership

Team supervision

Routing & scheduling

GPS/dispatch software

Driver coordination

Communication

Time management

Data accuracy

Microsoft Office

OSHA knowledge

Tools

GPS tracking

Transportation management software

MS Office

Job description

Bright is seeking a Dispatch Supervisor to lead a team of drivers, optimize routes, and ensure on-time deliveries for events and productions. You will monitor loading, unloading, and communication with drivers while maintaining compliance with safety standards.

You will oversee scheduling, performance evaluation, and process improvements to support customer satisfaction and efficiency across the dispatch function.