Dispatch Supervisor 1st Shift

Pratt Industries, Inc.; Wapakoneta (OH); On-site; USD 51,000 - 69,000; Full time

Job summary

Pratt Industries, Inc. seeks a Dispatch Supervisor for the 1st shift in our Logistics division. The role reports to the Logistics Manager and oversees driver operations, rate negotiation, and DOT compliance. A supervisor with hands-on routing and payroll involvement is essential.

Requirements include a High School Diploma or GED, Dispatcher experience, and supervisory background. Prior logistics or CDL experience is preferred. This role emphasizes safety, communication, and fleet efficiency.

Qualifications

• High School Diploma or GED required.
• Dispatcher experience: at least 2 years preferred.
• Supervisory experience: minimum 1 year leading a team of 5+.
• College/technical background in Logistics/Transportation is a plus.
• 4+ years in Shipping/Warehousing or CDL driving experience preferred.

Responsibilities

• Dispatch duties: enter/load rates into TMW or rate loads and negotiate with 3rd party carriers.
• Direct daily driver assignments; optimize routes, timing, and completion of shifts.
• Ensure DOT HOS compliance during load assignments and daily tasks.
• Maintain communications with internal/external customers; ensure seamless shift handoffs and service quality.
• Enter POs as needed; participate in driver discipline per policy.
• Review driver documents for accuracy and compliance; coordinate external carriers as needed.
• Assist with payroll related to driver compensation and ensure fiscal efficiency of fleet.
• Coordinate fleet movements to lease vendors for repairs; manage road breakdown coordination with vendors.
• Follow Safety Policies; investigate incidents thoroughly and ride along with drivers periodically.

Education

High School Diploma or GED

Two years experience as a Dispatcher

One year supervisory experience (managing at least five people)

College and/or related technical experience (Logistics/Transportation)

Four years’ experience in Shipping and Warehousing or CDL Truck Driving Experience

Job description

Job Title: Dispatch Supervisor

Shift: 1st

Division: Logistics

Reports To: Logistics Manager

$60,000/Year

• Dispatcher as needed will put rates in TMW or rate loads/negotiate rates with 3rd party carriers
• Direct the daily driver duties managing where they go, the time it takes and when their day is concluded
• Dispatchers will manage DOT compliance related to driver available hours of service when assigning loads and daily task.
• Dispatchers are required to interact with internal and external customers as needed. As part of interaction and communication includes shift hand off communication between Dispatchers to ensure the business is operating without incidents or issues and Customers are being served. Communication is critical between Dispatchers and Logistics Managers and Regional Managers.
• Enter POs as needed.
• Participate and initiate discipline to drivers as per company policy
• Review driver documents for accuracy and/or compliance
• Involvement as needed with selecting external carriers to take loads
• Dispatchers will be involved with payroll as needed to ensure Drivers are accurately compensated for work performed.
• Dispatchers will be responsible for managing the fleet in a financially efficient and safe manner considering service and cost.
• Manage the fleet flow to the lease vendor’s shops for equipment repair and maintenance. Also, coordinate and manage road breakdowns with the vendors.
• Follow all Safety Policies and ensure Drivers and fellow employees follow all Safety policies and rules
• Incident investigation forms – complete fully with as much detail as possible when a safety related issue or event occurs
• Ride a longs with Drivers periodically – to ensure the Drivers have want they need and to experience the elements that Drivers experience doing the job
• Dispatch position is a Supervisory position and duties related to supervising is required

SUPERVISORY RESPONSIBILITIES

Directly supervises all employees assigned to the department including Drivers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance and team work.

EDUCATION and/or EXPERIENCE

High School Diploma or GED

Two years experience as a Dispatcher

Candidates are PREFERRED who offer the following:

College and/or related technical experience. Logistics, Transportation, Supply Chain Management

One year supervisory experience as a proven manager of at least five people.

Four years’ experience in the Shipping and Warehousing environment or CDL Truck Driving Experience

LANGUAGE SKILLS

Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to sit and move around. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.