Dispatch Supervisor

Transdev; Hamden (CT); Presencial; USD 34.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision

401K

PTO / Vacation

Descripción de la vacante

Transdev in Hamden, CT is seeking a Dispatcher Supervisor to oversee road service, coordinate with Operators and provide customer support with safety as a priority.

The role requires a High School diploma or GED, a CDL, and 3–5 years of dispatching experience, along with strong verbal and analytical skills. Benefits include medical, dental & Vision, 401(k), and PTO after 1 year. Must work shifts as needed.

Formación

• High School Diploma or GED (Some college preferred)
• CDL Required
• 3-5 years' experience dispatching.
• Excellent verbal, interpersonal and customer service skills.
• Problem solving and analytical skills.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Responsabilidades

• Ensure the dispatching boards are correct and keep them updated.
• Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.
• View and edit trips, using correct vehicles and drivers.
• Be able to geographically locate drives at all times.
• Reassign trips as necessary to accommodate maintenance and trip demands.
• Ensure timely performance of all trips by monitoring driver routes periodically.
• Ensure proper radio and 10-codes used.
• Document all drivers call outs, including early and late starts, and early and late finish.
• Drive when needed to cover a route or bringing buses to dealers, etc.
• Assist drivers and notify proper authorities in event of an accident.
• Inform maintenance department of any road service calls
• Other assigned duties.

Conocimientos

Customer service

Communication

Problem solving

Analytical skills

Educación

High School Diploma or GED

Descripción del empleo

Dispatcher

Transdev in Hamden CT is hiring a Dispatcher Supervisor. The Dispatcher Supervisor oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.

Non-CBA Position:

• $29.94/hour

• Must have a CDL to qualify.

Benefits include:

• Medical, Dental & Vision

• 401K

• PTO /Vacation (after 1 year of employment)

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• Ensure the dispatching boards are correct and keep them updated.

• Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.

• View and edit trips, using correct vehicles and drivers.

• Be able to geographically locate drives at all times.

• Reassign trips as necessary to accommodate maintenance and trip demands.

• Ensure timely performance of all trips by monitoring driver routes periodically.

• Ensure proper radio and 10-codes used.

• Document all drivers call outs, including early and late starts, and early and late finish.

• Drive when needed to cover a route or bringing buses to dealers, etc.

• Assist drivers and notify proper authorities in event of an accident.

• Inform maintenance department of any road service calls

• Other assigned duties.

Qualifications:

• High School Diploma or GED (Some college preferred)

• CDL Required

• 3-5 years' experience dispatching.

• Excellent verbal, interpersonal and customer service skills.

• Problem solving and analytical skills.

• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.

• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

• Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ.

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

• Successfully pass a pre-employment drug screen.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: [e-mail]

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.