Dispatch Specialist -- TNAMN

Dot Foods; Manchester (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Bonuses

Medical insurance

Dental

401k

Profit-sharing

Job summary

Dot Foods is seeking a Dispatch Specialist in Manchester, TN to support the Transportation Department by coordinating with customers, suppliers, drivers, and fellow employees. The role emphasizes accurate scheduling, responsive service, and cross‑department collaboration.

You will work Monday‑Friday 8:00am–5:00pm in a fast-paced logistics environment, applying lean thinking to reduce waste and improve performance while benefiting from a comprehensive benefits package and competitive compensation.

Qualifications

• High school diploma or GED required.
• Excellent math and reading skills.
• Proficient with Microsoft Office programs.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Schedule appointments with customers via phone, email, or web-based formats.
• Communicate with drivers on schedules and work assignments.
• Work with multiple departments and manage a diverse and hectic workload.
• Apply lean thinking to identify and eliminate waste in all areas of the position.

Skills

Math skills

Reading skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Compensation $16.62 - $24.93/hour

Schedule Full time

Job Type Permanent

Industry Logistics procurement distribution and supply chain

Description

As a Dispatch Specialist, you will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.

WHAT YOU’LL DO

• Provide excellent customer service to both internal and external customers
• Schedule appointments with customers via phone, email, or web-based formats
• Communicate with drivers on schedules and work assignments
• Work with multiple departments and manage a diverse and hectic workload
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position

YOU MUST HAVE

• High school diploma, General Equivalency Degree, or relevant work experience
• Excellent mathematical and reading skills
• Computer skills, including knowledge of Microsoft Office programs
• Ability to multi-task and work in a fast-paced environment

YOU MAY ALSO HAVE

• Administrative/Clerical experience preferred
• Effective professional verbal written communication skills
• Experience working in both team and independent settings
• Exceptional customer service skills and a strong attention to detail

ROLE SPECIFICS

• Schedule:Monday-Friday 8:00am-5:00pm

WHO WE ARE

Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing

Safety:

This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer:

Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.