Dispatch Specialist

Dot Foods; Manchester (TN); On-site; USD 22,000 - 34,000; Full time

Job summary

Dot Foods makes products more accessible and affordable to the food industry, coordinating with customers, suppliers, drivers, and internal teams. This permanent Dispatch Specialist role focuses on accurate scheduling, strong customer service, and cross-department collaboration.

The position runs Monday–Friday, 8:00am–5:00pm, with competitive pay and comprehensive benefits. A high school diploma or GED, along with solid math, reading, and MS Office skills, is required.

Qualifications

• High school diploma or GED or relevant work experience.
• Excellent mathematical and reading skills.
• Computer skills, including knowledge of Microsoft Office programs.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Schedule appointments with customers via phone, email, or web-based formats.
• Communicate with drivers on schedules and work assignments.
• Work with multiple departments and manage a diverse workload.
• Apply lean thinking to identify and eliminate waste in all areas of the position.

Skills

Customer service

Multi-tasking

Reading skills

Mathematical skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Compensation $16.62 - $24.93/hour

Schedule Full time

Job Type Permanent

Industry Logistics procurement distribution and supply chain

Description

As a Dispatch Specialist, you will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.

WHAT YOU’LL DO

• Provide excellent customer service to both internal and external customers
• Schedule appointments with customers via phone, email, or web-based formats
• Communicate with drivers on schedules and work assignments
• Work with multiple departments and manage a diverse and hectic workload
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position

YOU MUST HAVE

• High school diploma, General Equivalency Degree, or relevant work experience
• Excellent mathematical and reading skills
• Computer skills, including knowledge of Microsoft Office programs
• Ability to multi-task and work in a fast-paced environment

YOU MAY ALSO HAVE

• Administrative/Clerical experience preferred
• Effective professional verbal written communication skills
• Experience working in both team and independent settings
• Exceptional customer service skills and a strong attention to detail

ROLE SPECIFICS

• Schedule:Monday-Friday 8:00am-5:00pm

WHO WE ARE

Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing

Safety:

This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer:

Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.