Dispatch Specialist I — Customer Service & Scheduling

Aramark; Cherry Hill Township (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid time off

Parental leave

Disability coverage

Job summary

Aramark in Cherry Hill, NJ is hiring a Contact Center Operator I to handle inbound calls and coordinate dispatch for service requests. This role requires precise prioritization, clear communication, and teamwork with the dispatch team to ensure timely guest service.

The position offers an hourly rate of $18.00 and a comprehensive benefits package. Candidates should be able to work flexible hours, including evenings and weekends, to meet client needs in a fast-paced environment.

Qualifications

• Previous experience in transportation dispatch or related field preferred.
• Must have a solid understanding of software applications.
• Demonstrates strong social skills, accuracy, and attentional to detail.
• Proven interpersonal and communication skills, both written and verbal.
• Must be available to work flexible hours including evenings and weekends.

Responsibilities

• Performs and coordinates a variety of duties related to dispatch and scheduling.
• Responsible for receiving calls for service; prioritizes and coordinates the service requests.
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service.
• Handles and maintains records and documentation of service requests; uses software to log activity.
• Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers.
• Other duties and tasks as assigned by manager.

Skills

Transportation dispatch

Software applications

Interpersonal skills

Communication skills

Flexible hours

Job description

Aramark in Cherry Hill, NJ is hiring a Contact Center Operator I to handle inbound calls and coordinate dispatch for service requests. This role requires precise prioritization, clear communication, and teamwork with the dispatch team to ensure timely guest service.

The position offers an hourly rate of $18.00 and a comprehensive benefits package. Candidates should be able to work flexible hours, including evenings and weekends, to meet client needs in a fast-paced environment.