Dispatch Specialist: Fast-Paced Logistics & Customer Service

Dot Foods, Inc.; Dyersburg (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, 401k, and profit‑shar

Significant advancement opportunities

Job summary

Dot Foods, a pioneer in the food industry supply chain, created Dot Transportation, Inc. (DTI) in 1994 to transport product. Our fleet has since grown to over 1,800 trucks, all maintained by our own team of trained mechanics.

As we’ve grown, we haven’t lost sight of caring for our best-in-class drivers. We’ve had zero layoffs in our company’s history and continue to make our benefits more competitive. As a Dispatch Specialist, you will provide support to the Transportation Department in

Qualifications

• High school diploma, GED, or relevant work experience required.
• Excellent mathematical and reading skills.
• Computer skills, including knowledge of Microsoft Office programs.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Schedule appointments with customers via phone, email, or web-based formats.
• Communicate with drivers on schedules and work assignments.
• Work with multiple departments and manage a diverse and hectic workload.
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position.

Skills

Customer service

Multi-tasking

Communication skills

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Dot Foods, a pioneer in the food industry supply chain, created Dot Transportation, Inc. (DTI) in 1994 to transport product. Our fleet has since grown to over 1,800 trucks, all maintained by our own team of trained mechanics.

As we’ve grown, we haven’t lost sight of caring for our best-in-class drivers. We’ve had zero layoffs in our company’s history and continue to make our benefits more competitive. As a Dispatch Specialist, you will provide support to the Transportation Department in