Dispatch Security Specialist – 2nd Shift

Allied Universal; Los Angeles (CA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Smart Tools access

Career growth opportunities

Retirement savings plan

Job summary

Allied Universal is seeking a Security Officer Dispatch Operator in Los Angeles, CA. You will coordinate communications, monitor activity, document incidents, and support timely responses to security needs at a financial institution location.

The role emphasizes customer service and operating from a centralized dispatch hub. Daytime schedule with multiple evening shifts; full-time position paying $23.15 per hour.

Qualifications

• At least one year of security-related experience.
• High school diploma or GED required.
• Comfort with using a computer or tablet (preferred).
• Ability to lift up to 20 pounds (preferred).
• 18+ years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to employees, visitors, vendors, and financial institution personnel by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor incoming calls, alarms, access-control notifications, and other communications from a centralized dispatch location; document information accurately and notify appropriate personnel.
• Dispatch security-related personnel to incidents, service requests, and critical situations while maintaining clear, professional communication and accurate activity logs.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency responders as directed by site procedures.
• Support security-related operations by maintaining dispatch records, tracking officer locations and assignments, and communicating relevant updates to authorized personnel.

Skills

Customer service

Computer literacy

Education

High school diploma or GED

Tools

Dispatch software

Job description

Allied Universal is seeking a Security Officer Dispatch Operator in Los Angeles, CA. You will coordinate communications, monitor activity, document incidents, and support timely responses to security needs at a financial institution location.

The role emphasizes customer service and operating from a centralized dispatch hub. Daytime schedule with multiple evening shifts; full-time position paying $23.15 per hour.