Dispatch Security Officer - Financial Institution (Full-Time)

Allied Universal; Newark (DE); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Dispatch Desk in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more.

Qualifications

• Have at least 3 years of combined law enforcement, military, or security‑related experience, or possess a college degree.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out security‑related procedures, site‑specific policies, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, communications systems, and dispatch requests; relay information to appropriate personnel, supervisors, and emergency responders.
• Respond to incidents, alarms, and critical situations in a calm, problem‑solving manner, documenting events and maintaining accurate dispatch logs.
• Coordinate security‑related communications for multiple locations and/or posts, including routine service requests, access‑related concerns, and incident notifications.
• Conduct regular and random patrols around the business and perimeter when assigned; working environments and conditions may vary by location.

Skills

Customer service

Computer/Tablet

Communication

Alarm panel experience

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Dispatch Desk in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more.