Security Officer Full Time Dispatch Desk

Alliedbarton Security Services; Newark (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Dispatch Desk in Newark, DE to monitor alarms, coordinate responses, and communicate with on-site personnel and emergency services at a financial institution location.

The role emphasizes customer service, dispatch logging, and swift incident response, with a schedule and pay rate of $20 per hour; candidates need 3 years of security experience or a college degree and a high school diploma.

Qualifications

• At least 3 years of combined law enforcement, military, or security experience or a college degree.
• Comfortable using a computer or tablet.
• Customer service experience preferred.
• Guard card or license preferred.
• 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution by following security procedures.
• Monitor calls, alarms, communications systems, and dispatch requests; relay to staff and responders.
• Respond to incidents calmly, document events, and maintain dispatch logs.
• Coordinate security communications for multiple locations and posts, including access concerns.
• Conduct regular patrols as assigned and adapt to location requirements.

Skills

Customer service

Computer/tablet proficiency

Communication skills

Education

High school diploma or equivalent

College degree

Tools

Alarm panel experience

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Desk in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatcher at a financial institution location, you will monitor alarm activity, coordinate responses, and communicate with on-site personnel and emergency services as needed. You will help maintain a professional, welcoming environment while supporting security-related operations through clear communication and accurate reporting. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMFri06:00 AM - 02:00 PMSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, communications systems, and dispatch requests; relay information to appropriate personnel, supervisors, and emergency responders.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting events and maintaining accurate dispatch logs.
• Coordinate security-related communications for multiple locations and/or posts, including routine service requests, access-related concerns, and incident notifications.
• Conduct regular and random patrols around the business and perimeter when assigned; working environments and conditions may vary by location.

Minimum Requirements:

• Have at least 3 years of combined law enforcement, military, or security-related experience, or possess a college degree.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.