Dispatch & Scheduling Specialist — Boost Shop Productivity

Socket.dev; Meridian (ID); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401K matching

Life insurance

Gym membership reimbursement

Advancement opportunities

RV Borrowing Program

Great team culture

Job summary

Bish’s RV in Idaho seeks a Dispatcher Coordinator to optimize repair-order flow and technician scheduling. You will coordinate with service advisors, technicians, sales, and customers to maximize productivity and minimize downtime, while maintaining precise progress tracking and timely communication.

The role emphasizes data-driven decision making, performance monitoring, and a collaborative work environment, with a strong focus on customer satisfaction and efficient shop operations.

Qualifications

• Experience in scheduling or dispatch coordination is required.
• Strong communication and problem-solving skills.
• Ability to analyze data and optimize workflows.

Responsibilities

• Coordinate technician workflows and assign repair orders based on skill and priority.
• Monitor progress and adjust assignments to meet timelines.
• Communicate expectations clearly with technicians and advisors.
• Manage shop capacity and minimize downtime through prioritization.
• Collaborate with service manager to identify bottlenecks.
• Track performance metrics and report daily results.

Skills

Scheduling

Problem-solving

Communication

Team coordination

Education

High school diploma or equivalent

Tools

Scheduling software

Dispatch tools

Job description

Bish’s RV in Idaho seeks a Dispatcher Coordinator to optimize repair-order flow and technician scheduling. You will coordinate with service advisors, technicians, sales, and customers to maximize productivity and minimize downtime, while maintaining precise progress tracking and timely communication.

The role emphasizes data-driven decision making, performance monitoring, and a collaborative work environment, with a strong focus on customer satisfaction and efficient shop operations.