Dispatch/Scheduler

24Restore; Anoka (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hourly and commission pay

Paid medical

Dental

401K + Match

Paid vacation and holidays

Detailed training and coaching

Job summary

24Restore is seeking a Dispatcher/Scheduler for our Communication Center in Minnesota. You will handle calls, gather information, schedule service crews, and follow up on appointments. The role offers hourly pay with potential bonuses and both full-time and part-time options.

Ideal candidates bring customer service experience, dispatch exposure or willingness to be trained, and a positive, energetic attitude. On-site work in Anoka, MN. Training and growth opportunities are provided.

Qualifications

• Prior customer service experience.
• Dispatch experience or willingness to be trained.
• Ability to multi-task.
• Ability to prioritize and problem solve.
• Positive and energetic attitude.
• Computer and multi-line phone experience.
• Desire to grow and learn.

Responsibilities

• Answer and re-direct incoming calls.
• Take new loss information.
• Prioritize new losses.
• Schedule service crew appointments as needed.
• Appointment follow-up.
• Perform basic office duties.
• Assist visitors in the facility.

Skills

Customer service

Dispatch experience

Multitasking

Prioritization

Positive attitude

Computer skills

Multi-line phone experience

Job description

Job Description

24Restore is a leading disaster restoration company seeking another Dispatcher/Scheduler for our growing Communication Center department. Our company strives to build everyone on multiple levels by always creating a win/win situation with our team members. If you are looking to be part of a winning team and are looking for the opportunity to grow yourself both personally and professionally then you have come to the right place.

Benefits

• Hourly and commission pay based on performance
• Paid medical
• Dental
• 401K + Match
• Paid Vacation and Holidays
• Detailed training and coaching

Requirements

• Prior customer service
• Dispatch experience or willing to be trained
• Ability to multi-task
• Must be able to prioritize and problem solve
• Must be positive and energetic
• Must have computer and multi-line phone experience
• Must have strong desire to grow and learn

Dispatchers/Schedulers Main Responsibilities Include The Following

• Answer and re-directing incoming calls
• Take new loss information
• Prioritize new losses
• Schedule service crew appointments as needed
• Appointment follow-up
• Perform basic office duties
• Assist with receiving visitors in the facility

Compensation: $18/Hour + Bonus

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour (Depending on Qualifications)