Dispatch & Route Optimization Specialist

Hometown Sheds; Burlington (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

Hometown Sheds is seeking a dedicated Dispatcher to coordinate shipments and schedules, ensuring timely deliveries while maintaining clear communication with customers and drivers. You will manage routing, keep precise delivery records, and support fleet operations in a fast-paced environment.

The role requires strong problem-solving abilities, exceptional organizational skills, and attention to detail. Experience with mapping platforms and transportation management software is highly valued.

Qualifications

• High school diploma or GED required.
• Previous Dispatcher experience preferred.
• Excellent typing and data-entry skills.
• Strong verbal and written communication.
• Ability to multitask and stay organized under pressure.

Responsibilities

• Coordinate and schedule transportation activities to ensure timely delivery.
• Maintain accurate records of deliveries and retrievals.
• Use mapping and Transportation Management Software to optimize routes.
• Communicate with drivers about schedules, routes, and changes.
• Coordinate with customers and sales for delivery inputs.
• Assist with data entry for dispatching and fleet management.
• Troubleshoot issues in transportation processes.
• Collaborate with internal stakeholders to ensure inventory delivery.
• Handle additional responsibilities as needed.

Skills

Route optimization

Data entry

Transportation planning

Communication skills

Dispatching experience

Education

High school diploma/GED

Job description

Hometown Sheds is seeking a dedicated Dispatcher to coordinate shipments and schedules, ensuring timely deliveries while maintaining clear communication with customers and drivers. You will manage routing, keep precise delivery records, and support fleet operations in a fast-paced environment.

The role requires strong problem-solving abilities, exceptional organizational skills, and attention to detail. Experience with mapping platforms and transportation management software is highly valued.