Dispatch Operations Specialist

Hawthorne Gardening Co.; Carrollton (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Holidays & vacation

Wellness reimbursement

401(k) match

Stock purchase discount

Fertility/adoption assistance

Paid parental leave

Job summary

ScottsMiracle-Gro in Carrollton, KY is seeking a Dispatch Operations Specialist. The role focuses on coordinating freight, negotiating rates, and ensuring regulatory compliance for private fleets and contract carriers, with weekly pay.

Responsibilities include managing orders, schedules, and cross-functional collaboration with production teams across Growing Media Plants. Strong communication and DOT knowledge are essential for success.

Qualifications

• A High School Diploma
• Two years experience in a traffic or freight related field.
• Previous experience dispatching trucks
• Microsoft Office and computer skills
• Strong leadership and communication skills
• The ability to manage multiple priorities at once with a strong customer service orientation
• Prior Negotiation experience
• Knowledge of state, local and federal DOT regulations
• Knowledge of office procedures.

Responsibilities

• Coordinate freight for Scotts and Growing Media to maximize efficiency and timely deliveries.
• Negotiate freight rates with contract carriers.
• Maintain and process records to ensure compliance with regulations for private fleet and contract carriers.
• Confirm and/or process orders and bills of lading.
• Advise customers on delivery scheduling and order problems; develop production schedules with the Production Supervisor; coordinate shipments across plants.
• Cross train and fill in general office duties as needed (scale operation, AP, production entry, inventory posting).
• Perform special projects and other office duties as requested.

Skills

Leadership

Communication skills

Multitasking

Customer service orientation

Negotiation

DOT regulations knowledge

Office procedures

Education

High School Diploma

Tools

Microsoft Office

Job description

Salary: The hourly rate pay for this position at Scotts will generally fall between $21.60 - 29.20 per hour and is paid weekly. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.

We are looking for a Dispatch Operations Specialist to join our ScottsMiracle-Gro team in Carrollton, KY!

Responsibilities

• Coordinate Scotts and Growing Media freight ensuring maximum efficiency as well as timely deliveries.
• Negotiate freight rates with contract carriers.
• Maintain and processes all necessary records and paperwork to ensure that private fleet as well as contract carriers are in compliance with state, federal and local regulations.
• Confirm and/or process orders and bills of lading.
• Advise customers on delivery scheduling and order problems; develop production schedules in conjunction with the Production Supervisor; work with production personnel and other Growing Media Plants to coordinate shipments; responds to inquiries from customers, truck drivers, corporate personnel, etc.
• Cross train and fill in the general office duties such as scale operation, AP fill in, production entry fill in, inventory posting fill in or other general tasks as needed.
• Perform special projects and other office duties as requested.

Qualifications

• A High School Diploma
• Two years experience in a traffic or freight related field.
• Previous experience dispatching trucks
• Microsoft Office and computer skills
• Strong leadership and communication skills
• The ability to manage multiple priorities at once with a strong customer service orientation
• Prior Negotiation experience
• Knowledge of state, local and federal DOT regulations
• Knowledge of office procedures.

Benefits

• Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date
• Healthcare navigation, advocacy and support
• 401(k) company match up to 7.5% with immediate participation and vesting
• Ability to purchase company stock at a 15% discounted price from market value
• $600 annual wellness reimbursement program
• Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy
• Up to 18 weeks of time away to support your growing family

* Eligibility for the above benefits may vary based on full-time/part-time status or additional factors.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity