Dispatch Operations Lead

The Class Produce Group; Jessup (MD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

Disability and Life insurance

401K with company matching

Paid vacation, sick leave and holidays

Job summary

The Class Produce Group is seeking a Dispatch Supervisor to oversee daily transportation operations, routing, and dispatching, while ensuring safety, compliance, and performance of drivers in a fast-paced environment.

You will lead dispatchers, coordinate with logistics, warehouse, and customer service to meet delivery deadlines, manage the driver master schedule, and support training and onboarding for new hires.

Qualifications

• Bachelor’s degree in a related field is preferred; high school diploma with experience acceptable.
• Experience in transportation management or supervision required.
• Knowledge of FMCSA, DOT, OSHA regulations is important.

Responsibilities

• Oversee daily transportation activities including scheduling, routing, and dispatching.
• Coach and train dispatchers on procedures and communication.
• Collaborate with logistics, warehouse, and customer service to meet deadlines.
• Monitor driver performance and support onboarding and policy adherence.
• Manage the driver master schedule and overnight operations.
• Coordinate DOT/OSHA/HOS/ELD compliance with safety specialists.
• Review daily route reports and assist with safety investigations.
• Ensure driver certifications and attendance documentation are up to date.
• Remain on-call to support 24/7 fleet operations.

Skills

Regulatory knowledge

TMS & fleet software

Multitasking & communication

Education

Bachelor’s degree in Supply Chain, Logistics, Business Management, or related field

High School Diploma or equivalent with 2+ years transportation management or supervisory experience

Tools

Transportation Management Systems (TMS)

Fleet tracking software

MS Office Suite (Excel, Word, Outlook)

Job description

The Class Produce Group is seeking a Dispatch Supervisor to oversee daily transportation operations, routing, and dispatching, while ensuring safety, compliance, and performance of drivers in a fast-paced environment.

You will lead dispatchers, coordinate with logistics, warehouse, and customer service to meet delivery deadlines, manage the driver master schedule, and support training and onboarding for new hires.