Dispatch Manager - Customer Delivery Hub

White Cap; Sharon Hill (Delaware County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work certification

Job summary

White Cap is hiring a Dispatch Manager for an on-site role in the United States. The position oversees delivery drivers and dispatchers, ensuring safe loading, efficient routing, and timely deliveries across branch operations.

The role requires 7+ years of supervisory experience, with familiarity in routing software and DOT safety programs. A strong emphasis on cross-functional coordination with sales and warehouse teams is essential.

Qualifications

• 7+ years of experience in supervisory/leadership roles.
• Experience with routing software and driver scheduling.
• Familiarity with DOT regulations and driver safety programs.
• Strong problem-solving and decision-making skills.

Responsibilities

• Manages, recruits, and hires all Delivery Drivers and Dispatchers.
• Ensures delivery trucks are loaded and operated in compliance with safety standards.
• Routes drivers to meet planned and unplanned delivery commitments.
• Maintains vehicles and coordinates with Warehouse for inventory control.
• Minimizes turn-around times through supervision of Drivers.
• Collaborates with Inside Sales and Account Managers to resolve delivery issues.
• Develops knowledge of the branch delivery area geography and operations.

Skills

Leadership

Operations coordination

People management

Tools

Routing software

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Dispatch Manager! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Dispatch Manager ! Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work .
• Inclusive culture: Work in a place that values and celebrates who you are.

A_ Dispatch Manager at White Cap…

• Manages, recruits, and hires all Delivery Drivers and Dispatchers.
• Ensures delivery trucks are loaded and operated in compliance with all safety standards.
• Ensures Drivers are routed effectively to meet planned and unplanned delivery commitments.
• Ensures vehicle fleet is properly maintained.
• Minimizes turn-around times through direct supervision of Drivers.
• Works with Warehouse Manager to ensure seamless integration of Delivery and Warehouse operations and proper inventory controls.
• Works closely with Inside Sales and Account Managers to resolve delivery issues, reroute trucks and make unplanned vendor pickups.
• Develops and maintains expert knowledge of the branch delivery area geography.
• Performs other duties as assigned.
• Generally has 7+ years of experience.

Preferred Qualifications

• Prior supervisory experience
• Experience with routing software.
• Experience with DOT regulations and driver safety programs.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area Logistics

Work Type On-Site

Recruiter Lanaro, Gabriela

Req ID WCJR-035247

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.