Dispatch & Driver Support Specialist

Red White & Blue Thrift; Cherry Hill Township (NJ); On-site; USD 22,000 - 23,000; Full time

Job summary

Red White & Blue Thrift in Cherry Hill, NJ is seeking a reliable Dispatcher to coordinate driver schedules, handle customer inquiries, and support store operations.

You will balance calls, pickups, and route optimizations while maintaining professional communication with donors, customers, and staff. This role offers steady hours in a busy thrift environment with opportunities to contribute to a team-focused store.

Qualifications

• Experience coordinating drivers and schedules.
• Ability to handle multiple tasks with accuracy.
• Strong communication with customers and staff.
• Proactive problem-solving and decision making.

Responsibilities

• Professionally handle incoming calls from customers, donors, and partners, providing information and assistance.
• Act as a bridge between customers and drivers, coordinating pickups and addressing inquiries.
• Schedule and coordinate pickup requests with the Head Driver to meet service expectations.
• Support drivers with essential information and updates during assignments.
• Address customer issues promptly, maintaining high satisfaction.

Skills

Dispatching experience

Organizational skills

Communication skills

Customer service

Teamwork

Education

High school diploma

Tools

Dispatch software

Job description

Red White & Blue Thrift in Cherry Hill, NJ is seeking a reliable Dispatcher to coordinate driver schedules, handle customer inquiries, and support store operations.

You will balance calls, pickups, and route optimizations while maintaining professional communication with donors, customers, and staff. This role offers steady hours in a busy thrift environment with opportunities to contribute to a team-focused store.