Dispatch & Driver Coordination Specialist

Del Monte Corporation; Eddystone (Delaware County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Life & disability insurance

FSA

PTO

Company holidays

Telemedicine & EAP

Voluntary benefits

Job summary

Fresh Del Monte Produce Inc. is seeking a Dispatch Assistant to coordinate truck driver activities and support staffing, with a strong emphasis on safety, reliability, and timely delivery.

The role requires knowledge of DOT rules, excellent communication, and the ability to mentor CDL drivers. You will work closely with the office manager and drivers to maintain efficient routes, track PTO, and ensure product delivery targets are met while upholding the company’s core values and service

Qualifications

• 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
• High School diploma or GED; college degree preferred.
• Data entry and high-volume phone skills.
• Computer experience with Microsoft Office products (Excel, Word, PowerPoint).
• Ability to work in a fast-paced environment and resolve conflicts.

Responsibilities

• Dispatch delivery routes and make changes as required.
• Assist in onboarding new drivers and track PTO.
• Coordinate driver schedules to ensure timely product delivery.
• Maintain on-time delivery performance of 97% or better.
• Daily communication with drivers, customers, shippers and management.
• Manage tendering via TMS to source lowest-cost provider.
• Record and report driver hours and miles; support payroll.
• Keep paperwork current and coordinate with third-party carriers.
• Handle high-volume phone and data-entry tasks with accuracy.

Skills

Dispatch coordination

Customer service

Communication skills

High-volume phone skills

Independent work

DOT rules knowledge

Education

High School diploma or GED

College degree preferred

Tools

TMS

MS Office

Brokerage systems

Job description

Fresh Del Monte Produce Inc. is seeking a Dispatch Assistant to coordinate truck driver activities and support staffing, with a strong emphasis on safety, reliability, and timely delivery.

The role requires knowledge of DOT rules, excellent communication, and the ability to mentor CDL drivers. You will work closely with the office manager and drivers to maintain efficient routes, track PTO, and ensure product delivery targets are met while upholding the company’s core values and service