Dispatch & Customer Support Shipper

Gft-Ready-Mix; Phoenix (AZ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Employer-paid medical coverage (Telehe

Paid training

Full benefits after 45 days

Employer-paid life insurance

Short-term disability

Employee discount program

Voluntary dental, vision, LTD, life

401(k) with employer match

Profit sharing

Job summary

GFT Ready Mix in Phoenix, AZ is hiring an experienced Ready Mix Order Taker - Shipper to support order intake and shipping operations. You will work 100% on-site, using Command Series to take orders and coordinate with drivers.

The role requires strong customer service, dispatch software familiarity, and ability to handle changing priorities. Weekend availability may be required. A family-run environment with competitive weekly pay and comprehensive benefits after 45 days.

Qualifications

• Minimum of 2 years in customer service (call center/dispatching preferred).
• Ready mix industry experience preferred.
• Previous dispatch software experience preferred.
• Computer literacy including Microsoft Office; typing 40+ WPM.

Responsibilities

• Take orders from customers via Command Series Software and ensure accurate input into the system.
• Assist customers in identifying products for end uses and complete order intake.
• Print tickets and ship orders using the Command System for plants.
• Monitor schedules and customer orders to anticipate trucking demands.
• Complete required daily reports and perform additional duties as assigned.

Skills

Customer service

Dispatching

Typing 40+ WPM

Bilingual EN/ES

Tools

Command Series

Microsoft Office

Job description

GFT Ready Mix in Phoenix, AZ is hiring an experienced Ready Mix Order Taker - Shipper to support order intake and shipping operations. You will work 100% on-site, using Command Series to take orders and coordinate with drivers.

The role requires strong customer service, dispatch software familiarity, and ability to handle changing priorities. Weekend availability may be required. A family-run environment with competitive weekly pay and comprehensive benefits after 45 days.