Concrete Dispatch & Customer Experience Specialist

Ozinga Bros, Inc.; Elgin (IL); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan Options

Work-Life Balance

Employee Assistance Program

Wellness Program

Job summary

A concrete supply company is seeking a Dispatch & Customer Service Representative in Elgin, Illinois. This role is responsible for coordinating concrete deliveries and requires strong communication and organizational skills. Candidates should have a high school diploma and at least three years of experience in the construction or concrete industry. A comprehensive benefits package is offered, making it a rewarding position for qualified individuals.

Qualifications

• Three years of work experience, preferably in construction or concrete industry.
• Must be proficient with basic computer usage.

Responsibilities

• Coordinate delivery of concrete per customer requests.
• Schedule trucks for maximum efficiency.
• Communicate with drivers and managers to address issues.
• Monitor truck status to ensure customer satisfaction.

Skills

Basic mathematics

English language skills

Ability to read maps and directions

Oral and written communication skills

Ability to handle multiple tasks

Ability to work independently

Education

High School Diploma or equivalent

Knowledge of geographic area

Tools

Computer skills

Job description

A concrete supply company is seeking a Dispatch & Customer Service Representative in Elgin, Illinois. This role is responsible for coordinating concrete deliveries and requires strong communication and organizational skills. Candidates should have a high school diploma and at least three years of experience in the construction or concrete industry. A comprehensive benefits package is offered, making it a rewarding position for qualified individuals.