Dispatch Coordinator, Vehicle Upfit Operations

Suburban Automotive Services; Liberty (AL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Paid time off

Medical, dental, vision

Disability & life insurance

Career growth

Job summary

GLS North America Upfitters, LLC is seeking a Dispatch Coordinator to manage daily vehicle flow in our upfit facility. You will assign work to Automotive Upfit Technicians based on vehicle requirements, technician capabilities, workload, and production timelines.

Join a team dedicated to precision and craftsmanship, with opportunities for growth and a competitive benefits package. The role offers a Monday–Friday schedule and a focus on delivering Ford programs across the country.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in a coordinator, dispatch, automotive, production, manufacturing, or similar environment preferred.
• Automotive or vehicle upfitting experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and coordinate multiple vehicles and work assignments simultaneously.
• Ability to work effectively in a fast-paced production environment.
• Strong problem-solving and decision-making skills.

Responsibilities

• Review incoming work orders and vehicle requirements to determine the appropriate work to be completed on each vehicle.
• Dispatch and assign work to Automotive Upfit Technicians based on technician skill level, workload, vehicle requirements, and production priorities.
• Coordinate the flow of vehicles through the upfit process to ensure work is completed efficiently and on schedule.
• Monitor the status of vehicles throughout the upfit process and provide updates as work progresses.
• Track assigned work and follow up with technicians to identify delays, issues, or changes that may impact production timelines.
• Review work orders to ensure all required upfit work is completed before vehicles move to the next stage of the process.
• Coordinate with technicians and leadership when additional work, parts, or clarification is required.
• Enter and maintain accurate technician labor and timesheet information.
• Complete and update work orders with accurate labor, parts, and vehicle status information.
• Ensure completed work orders contain the necessary information for billing and administrative processing.
• Coordinate quality inspections and ensure vehicles are ready for final quality sign-off.
• Identify incomplete or incorrect work and coordinate with the appropriate technician to resolve issues before vehicle release.
• Maintain accurate records of vehicle status, work assignments, and completed work.
• Communicate production priorities, deadlines, and changes to the shop floor.
• Help identify workflow issues and opportunities to improve efficiency and vehicle turnaround time.
• Work closely with leadership and shop personnel to ensure production goals and customer expectations are met.
• Maintain a clean, organized, and professional work environment.
• Follow all company safety, quality, and operational procedures.
• Adhere to Suburban Automotive Services' DRIVEN values and support the company's mission and vision.

Skills

Organization

Time management

Communication

Detail-oriented

Problem solving

Prioritization

Fast-paced work

Education

High school diploma or GED

Job description

GLS North America Upfitters, LLC is seeking a Dispatch Coordinator to manage daily vehicle flow in our upfit facility. You will assign work to Automotive Upfit Technicians based on vehicle requirements, technician capabilities, workload, and production timelines.

Join a team dedicated to precision and craftsmanship, with opportunities for growth and a competitive benefits package. The role offers a Monday–Friday schedule and a focus on delivering Ford programs across the country.