Automotive Upfit Dispatch Coordinator

Suburban Automotive Services; Liberty (MO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Weekly pay

On-demand pay

Medical, dental, vision

401(k) with company match

Paid time off

Job summary

GLS North America Upfitters, LLC is seeking a Dispatch Coordinator to manage day-to-day vehicle flow in our upfit facility. You will assign work to Automotive Upfit Technicians and ensure timely completion per requirements and timelines.

The role emphasizes accurate record-keeping, communication with technicians and leadership, and a focus on quality sign-off and efficiency in a busy shop environment.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in a coordinator, dispatch, automotive, production, manufacturing, or similar environment preferred.
• Automotive or vehicle upfitting experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and coordinate multiple vehicles and work assignments simultaneously.
• Ability to work effectively in a fast-paced production environment.
• Strong problem-solving and decision-making skills.
• Basic to intermediate computer skills with a general understanding of Microsoft Office.
• Ability to learn and utilize company systems and software to track vehicle status and work orders.
• Ability to work independently with minimal supervision while also collaborating effectively with technicians and leadership.
• Ability to communicate professionally with technicians, supervisors, and other internal teams.
• Must have superior attendance and be punctual and reliable.
• Must have a valid driver's license with an acceptable driving record.

Responsibilities

• Review incoming work orders and vehicle requirements to determine the appropriate work to be completed on each vehicle.
• Dispatch and assign work to Automotive Upfit Technicians based on technician skill level, workload, vehicle requirements, and production priorities.
• Coordinate the flow of vehicles through the upfit process to ensure work is completed efficiently and on schedule.
• Monitor the status of vehicles throughout the upfit process and provide updates as work progresses.
• Track assigned work and follow up with technicians to identify delays, issues, or changes that may impact production timelines.
• Review work orders to ensure all required upfit work is completed before vehicles move to the next stage of the process.
• Coordinate with technicians and leadership when additional work, parts, or clarification is required.
• Enter and maintain accurate technician labor and timesheet information.
• Complete and update work orders with accurate labor, parts, and vehicle status information.
• Ensure completed work orders contain the necessary information for billing and administrative processing.
• Coordinate quality inspections and ensure vehicles are ready for final quality sign-off.
• Identify incomplete or incorrect work and coordinate with the appropriate technician to resolve issues before vehicle release.
• Maintain accurate records of vehicle status, work assignments, and completed work.
• Communicate production priorities, deadlines, and changes to the shop floor.
• Help identify workflow issues and opportunities to improve efficiency and vehicle turnaround time.
• Work closely with leadership and shop personnel to ensure production goals and customer expectations are met.
• Maintain a clean, organized, and professional work environment.
• Follow all company safety, quality, and operational procedures.
• Adhere to Suburban Automotive Services' DRIVEN values and support the company's mission and vision.

Skills

Time-management

Organizational skills

Communication skills

Problem-solving

MS Office

Attention to detail

Multitasking

Independence

Education

High school diploma or GED

Tools

MS Office

Job description

GLS North America Upfitters, LLC is seeking a Dispatch Coordinator to manage day-to-day vehicle flow in our upfit facility. You will assign work to Automotive Upfit Technicians and ensure timely completion per requirements and timelines.

The role emphasizes accurate record-keeping, communication with technicians and leadership, and a focus on quality sign-off and efficiency in a busy shop environment.