Dispatch Coordinator: Sleek Scheduling & Customer Care

Charleston Electric and Air; Brick Yard Trace (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Paid holidays

Job summary

Charleston Electric and Air is seeking a motivated Dispatcher to help keep field operations running smoothly. You will schedule technicians, relay job details to customers, and coordinate with vendors.

The role emphasizes strong communication, accuracy, and the ability to work under pressure in a fast-paced office environment. A high school diploma and 1–2 years of dispatch experience are preferred.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of dispatching or similar experience preferred.
• Strong communication and organizational skills.
• Ability to work under pressure in a fast-paced environment.
• Comfortable working in an office-based role using company software.
• Customer-focused mindset with a positive, team-oriented attitude.
• Must pass background check and drug screening.

Responsibilities

• Dispatch technicians efficiently to customer locations.
• Communicate job details between technicians and customers.
• Process permits, schedule inspections, and coordinate with vendors.
• Debrief technicians after jobs and update data in company software.
• Handle administrative and reporting tasks as required.
• Maintain accurate records and ensure smooth daily operations.

Skills

Communication skills

Organizational skills

Office software

Teamwork

Customer-focused

Education

High School Diploma or equivalent

Job description

Charleston Electric and Air is seeking a motivated Dispatcher to help keep field operations running smoothly. You will schedule technicians, relay job details to customers, and coordinate with vendors.

The role emphasizes strong communication, accuracy, and the ability to work under pressure in a fast-paced office environment. A high school diploma and 1–2 years of dispatch experience are preferred.