Weekend Dispatcher: Scheduling & Field Support

Blue Collars LLC; Charleston (SC); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Competitive pay & bonuses

Time off

Career growth

Tools for success

Job summary

The Blue Collars team in Charleston, SC is seeking a Weekend Dispatcher to be the central hub for scheduling, communication, and field support on Saturdays and Sundays. You will coordinate service calls, ensure technicians have what they need, and keep customers informed and satisfied.

You'll bring creative problem-solving, clear communication, and strong organizational skills to a dynamic plumbing-focused operation that values innovation and teamwork.

Qualifications

• Creative problem solver with proactive mindset.
• Clear, professional communication in all interactions.
• Strong organizational skills with ability to multitask.
• Collaborative team player who supports colleagues.
• Thrives in fast-paced environments and stays calm under pressure.

Responsibilities

• Master scheduling: assign jobs to technicians for seamless operations.
• Think creatively: introduce new ideas to improve scheduling, communication, and workflow.
• Support technicians: ensure field teams have necessary information and resources.
• Facilitate communication: connect technicians, customers, and office team.
• Stay organized: monitor and adjust schedules to maintain flow and anticipate needs.
• Deliver excellent customer care: be the friendly, professional point of contact for customers.
• Maintain accurate records: document customer requests, service details, and updates.
• Pitch in: support team operations, including ordering supplies and organizing events.

Skills

Creative problem solving

Excellent communicator

Highly organized

Team player

Quick thinker

Job description

The Blue Collars team in Charleston, SC is seeking a Weekend Dispatcher to be the central hub for scheduling, communication, and field support on Saturdays and Sundays. You will coordinate service calls, ensure technicians have what they need, and keep customers informed and satisfied.

You'll bring creative problem-solving, clear communication, and strong organizational skills to a dynamic plumbing-focused operation that values innovation and teamwork.