Dispatch Coordinator I: Carrier Sourcing & Load Optimization

ACERTUS; St. Louis (MO); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

ACERTUS is seeking a Dispatch Coordinator I in Saint Louis, MO, to source capacity, match loads with carriers, and optimize assignments using data and performance metrics. The role also handles carrier communications and issue resolution in a fast-paced environment.

Schedule is Monday–Friday, 8:00am–4:30pm with a $21–$22/hr compensation and a $500 sign-on bonus. Previous logistics dispatching experience and strong MS Office skills are preferred.

Qualifications

• High school diploma or equivalent; associate's degree in business or related field is a plus.
• 1-3 years of dispatching experience in logistics required.
• Some customer service experience preferred.

Responsibilities

• Source carrier capacity through cold calling, outreach, and relationship development.
• Optimize load assignments using historical data, market insights, and carrier performance scorecards.
• Manage inbound and outbound communication with carriers to ensure timely updates and issue resolution.
• Identify, investigate, and resolve operational and audit-related issues.
• Build and maintain strong carrier relationships, supporting growth of dedicated carrier partnerships.
• Support load coverage through planning, coordination, and execution.
• Assist with payables, costing analysis, and monitoring market trends.
• Proactively support the broader carrier operations team to ensure efficient transportation performance.
• Additional duties as assigned.

Skills

MS Office

Attention to detail

Communication

Customer service

Multitasking

Independence

Adaptability

Industry knowledge

Time management

Education

High school diploma

Associate degree in business

Tools

Microsoft Office

Job description

ACERTUS is seeking a Dispatch Coordinator I in Saint Louis, MO, to source capacity, match loads with carriers, and optimize assignments using data and performance metrics. The role also handles carrier communications and issue resolution in a fast-paced environment.

Schedule is Monday–Friday, 8:00am–4:30pm with a $21–$22/hr compensation and a $500 sign-on bonus. Previous logistics dispatching experience and strong MS Office skills are preferred.