Dispatch Coordinator: Drive Logistics, Support Drivers

Greatwide Truckload Management; Langhorne (Bucks County); In loco; USD 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental and Vision Insurance

Paid weekly payroll

401K with employer matching

Paid time off

Descrizione del lavoro

Greatwide Truckload Management in Langhorne, PA is seeking a Truck Dispatcher (Dispatch Coordinator) to balance inbound/outbound calls and order entry, ensuring timely freight moves and driver support.

You will collaborate with agents and drivers, enter load information, and dispatch truck movements while handling fuel advances and on-road guidance. A strong focus on communication and organization is essential.

Competenze

• High school diploma or equivalent.
• 1+ years of customer service experience in an office environment.
• Demonstrated problem-solving and critical thinking skills.
• Excellent attention to detail.
• Ability to work well in collaboration with others.
• Ability to quickly pivot between different tasks and reprioritize throughout the day.
• Solid organizational and time management skills.
• Excellent with building and maintaining relationships.
• Basic computer skills.
• Strong typing skills.
• Well versed with Microsoft Office Suite.
• Strong written and verbal communication skills.

Mansioni

• Answer all incoming phone calls promptly and courteously.
• Collaborate with agents and drivers to find the ideal freight.
• Enter orders into our operational system for agents and drivers.
• Provide timely fuel advances to keep our drivers on the road.
• Handle requests for additional advances per AOP Work Instructions.
• Guide drivers to the nearest repair facilities.
• Assist in providing directions to drivers.
• Dispatch trip numbers in computer for agents and drivers.
• Conduct daily check calls with drivers, tracking ETAs and updates.
• Be the first line of support for agents during emergencies and routine situations alike.
• Find and assign freight to available drivers, optimizing routes and efficiency.
• Manage POs for inspections, repairs and tires.
• Embrace a variety of responsibilities that keep operations running smoothly.

Conoscenze

Customer service

Problem solving

Attention to detail

Collaboration

Time management

Microsoft Office

Communication

Typing

Relationship building

Formazione

High School Diploma or Equivalent

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Greatwide Truckload Management in Langhorne, PA is seeking a Truck Dispatcher (Dispatch Coordinator) to balance inbound/outbound calls and order entry, ensuring timely freight moves and driver support.

You will collaborate with agents and drivers, enter load information, and dispatch truck movements while handling fuel advances and on-road guidance. A strong focus on communication and organization is essential.