Dispatch Coordinator

Willmar Lakes Area Chamber of Commerce; Willmar (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay based on experience

Full-time, stable employment

Training and career growth

Job summary

Woody's Trucking, Inc. in Willmar, MN is seeking a motivated Dispatch Coordinator to help keep freight moving efficiently in a fast-paced transportation operation. You will coordinate delivery appointments, communicate with customers and drivers, and support dispatch staff with load information, tracking, and administrative duties.

Strong organizational and communication skills are essential. The role offers full-time employment with opportunities for training and career growth in a

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer applications.
• Transportation, logistics, dispatch, customer service, or office experience preferred.

Responsibilities

• Coordinate customer delivery appointments and ensure on-time service.
• Communicate daily shipment updates with customers, drivers, and dispatch staff.
• Prepare and distribute load information to drivers.
• Monitor freight movement, trailer locations, and delivery status using transportation management systems.
• Assist drivers with route information, delivery instructions, and problem resolution.
• Maintain accurate records of detention, charges, storage, and other load-related information.
• Answer incoming calls and provide professional customer support.
• Support dispatch operations by tracking load progress and timely communication between customers and drivers.
• Maintain organized driver, load, and dispatch records.
• Assist with payroll, invoicing, fuel reporting, and other administrative duties.
• Crosstrain in office operations to provide coverage during absences.
• Contribute to a professional, organized, team-oriented environment.

Skills

Strong organizational skills

Excellent verbal and written沟通 skills

Ability to prioritize multiple tasks

Positive attitude and willingness to学习

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer applications

Job description

Woody's Trucking, Inc. – Willmar, MN
Woody's Trucking, Inc. is seeking a motivated and highly organized Dispatch Coordinator to support our growing transportation operation. This position is ideal for someone who enjoys working in a fast-paced environment, communicating with customers and drivers, and helping keep freight moving efficiently.

Responsibilities

• Coordinate customer delivery appointments and ensure on-time service.
• Communicate daily shipment updates with customers, drivers, and dispatch staff.
• Prepare and distribute load information to drivers.
• Monitor freight movement, trailer locations, and delivery status using transportation management and tracking systems.
• Assist drivers with route information, delivery instructions, and problem resolution.
• Maintain accurate records of detention, accessorial charges, storage, and other load-related information.
• Answer incoming calls and provide professional customer support.
• Support dispatch operations by tracking load progress and ensuring timely communication between customers and drivers.
• Maintain organized driver, load, and dispatch records.
• Assist with payroll preparation, invoicing, fuel reporting, and other administrative duties.
• Crosstrain in office operations to provide coverage and support during employee absences.
• Contribute to a professional, organized, and team-oriented work environment.
• Perform additional duties and special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer applications.
• Transportation, logistics, dispatch, customer service, or office experience preferred.
• Positive attitude, strong work ethic, and willingness to learn.

What We Offer

• Competitive pay based on experience.
• Full-time, stable employment.
• Opportunities for training and career growth.
• Supportive, family-oriented work environment.
• The chance to be part of a company that values teamwork, reliability, and customer service.

If you're organized, dependable, and ready to be part of a successful trucking operation, we'd love to hear from you.

Woody's Trucking, Inc.

Willmar, Minnesota