Dispatch Coordinator

Suburban Automotive Services; Sterling Heights (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

On-demand pay

401K with company match

Paid time off

Medical, dental, vision

Disability and life insurance

Growth opportunities

Job summary

Suburban Automotive Services, LLC is seeking a Dispatch Coordinator in Michigan. You will dispatch vehicles to technicians and detailers for events, update statuses, and ensure timely completion of work orders while coordinating across departments.

The role requires a high school diploma/GED, a valid driver’s license, and strong communication skills. Flexible hours and a supportive team culture are part of the opportunity.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with clean driving record.
• 0–1 year of dispatch experience preferred.
• Proficient in basic PC skills and Microsoft Office.
• Strong written and verbal communication skills.

Responsibilities

• Receive, process, and file work orders.
• Dispatch vehicles to technicians and detailers for events.
• Update vehicle status throughout service process.
• Enter timesheets for technicians and prep staff.
• Ensure orders are completed on time and forwarded to billing.
• Coordinate between departments to meet deadlines.
• Adhere to company values and drive company mission.

Skills

Dispatch experience

Communication skills

Independent work

Fast-paced environment

Punctuality

MS Office

Education

High School Diploma/GED

Tools

MS Office

Job description

At GLS North America, we power the behind-the-scenes operations of the automotive industry. As an industry leader in garage services, event and location services, and custom vehicle solutions with decades of proven customer satisfaction, our wide range of capabilities and 18 operating locations spanning across North America ensure we are always equipped to service your needs. Whether it’s fleet management, advertising and marketing support, custom IT solutions, event coordination, car prep services, or logistics, we make the impossible possible.

Why Work for Us?

Join a team that’s focused, nimble, and driven to succeed. GLS North America is where creativity meets precision—and where your work helps shape the next stage of the automotive evolution. Your journey starts here!

• Stability & Success: 75+ years of family-owned excellence.
• Work-Life Balance: Consistent scheduling so you’ll always know when you’re working.
• Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.
• Benefits For All Stages of Life: From medical, dental, and vision coverage, to disability and life insurance, we’ve got you covered.
• 401K with Company Match: Plan for your future while working with us.
• Paid Time Off: 2 weeks of PTO starting after just 30 days.
• Recognition Programs: We celebrate your hard work through multiple recognition programs based on service, values, and performance.
• Growth & Leadership Experience: We believe in developing our team and promoting from within.
• Inclusive Work Culture: Work alongside diverse talent with a range of skills and knowledge.
• Community Engagement: We’re proud to support our local communities through participation in various events.

The Dispatch Coordinator is responsible for dispatching vehicles to technicians and detailers to be serviced for upcoming events. The Dispatch Coordinator will also update the status of vehicles throughout the process before quality sign-off.

Salary Overview

The pay rate for this role starts at $17 per hour based on experience.

Hours

The hours for this role are Monday through Friday 7am to 4:30pm.

Dispatch Coordinator Responsibilities Include

• Receive, process, and file work orders.
• Update vehicle status throughout the service process.
• Enter timesheets for technicians and prep staff.
• Complete work orders to be sent to billing.
• Ensure vehicles are completed on time.
• Create vehicle retrievals.
• Oversee vehicle repairs and quality inspections.
• Coordinate between departments with coordinators and shop floor to meet deadlines.
• Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.

Dispatch Coordinator Qualifications And Skills

• A high school diploma/GED.
• Valid driver’s license and clean driving record.
• 0-1 year of previous dispatch experience (preferred).
• Basic PC skills with a general understanding of Microsoft Office.
• Written and verbal communication skills.
• Ability to work in a fast-paced environment.
• Able to work independently with minimal supervision and direction.
• Must have superior attendance, and be prompt and reliable.

Dispatch Coordinator Working Conditions And Physical Demands Include

• Work requires a willingness to work a flexible schedule. May require occasional evening and/or weekend work.
• This position requires minimal walking, standing, and lifting. Applicants must be okay with sitting for extended periods.

Use of Artificial Intelligence in Hiring: Suburban Automotive Services uses artificial intelligence (AI) to assist in evaluating candidates' qualifications in relation to job requirements. AI-generated assessments support the recruitment process and do not replace human review and decision-making. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.