Dispatch Coordinator

GLS; Sterling Heights (MI); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

GLS is seeking a Dispatch Coordinator in Sterling Heights, MI to manage dispatching of vehicles to technicians and detailers for upcoming events. The role includes updating vehicle status, entering timesheets, and ensuring timely completion of work orders.

Hours are Monday through Friday, 7am to 4:30pm, with pay starting at $17 per hour and based on experience. This on-site position requires a valid driver’s license and a high school diploma or GED.

Formación

• Requires a high school diploma or GED.
• Proficient in Microsoft Office applications.
• Ability to communicate clearly in writing and verbally.

Responsabilidades

• Receive, process, and file work orders.
• Update vehicle status throughout the service process.
• Enter timesheets for technicians and prep staff.
• Prepare work orders for billing.
• Ensure vehicles are completed on time.
• Create vehicle retrievals.
• Oversee vehicle repairs and quality inspections.
• Coordinate between departments to meet deadlines.
• Adhere to SAS mission and values.

Conocimientos

Strong communication

Office software

Independent work

Fast-paced environment

Valid driver's license

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

The Dispatch Coordinator is responsible for dispatching vehicles to technicians and detailers to be serviced for upcoming events. The Dispatch Coordinator will also update the status of vehicles throughout the process before quality sign-off.

SalaryOverview:
The pay rate for this role starts at $17 per hour based on experience.

Hours:

The hours for this role are Monday through Friday 7am to 4:30pm.

Dispatch Coordinator Responsibilities include:

• Receive, process, and file work orders.
• Update vehicle status throughout the service process.
• Enter timesheets for technicians and prep staff.
• Complete work orders to be sent to billing.
• Ensure vehicles are completed on time.
• Create vehicle retrievals.
• Oversee vehicle repairs and quality inspections.
• Coordinate between departments with coordinators and shop floor to meet deadlines.
• Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.

Dispatch Coordinator Qualifications and Skills:

• A high school diploma/GED.
• Valid driver’s license and clean driving record.
• 0-1 year of previous dispatch experience (preferred).
• Basic PC skills with a general understanding of Microsoft Office.
• Written and verbal communication skills.
• Ability to work in a fast-paced environment.
• Able to work independently with minimal supervision and direction.
• Must have superior attendance, and be prompt and reliable.

Dispatch Coordinator Working Conditions and Physical Demands include:

• Work requires a willingness to work a flexible schedule. May require occasional evening and/or weekend work.
• This position requires minimal walking, standing, and lifting. Applicants must be okay with sitting for extended periods.