Dispatch Coordinator

Suburban Automotive Services, LLC; Warren (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Suburban Automotive Services, LLC in Warren, MI is seeking a Dispatch Coordinator to process new vehicles through plating and PDI, then hand off to the next processing step in the system.

The role offers a starting pay of $17 per hour with a Monday–Friday 7am to 3:30pm schedule. Responsibilities include logs, license plates, creating ROs, and coordinating with teams to ensure smooth workflow.

Qualifications

• Must have a valid driver's license.
• Must have exceptional oral and written communication skills.
• Must be customer service oriented.
• Must have exceptional time management and multi-tasking skills.
• Must be a self-starter.
• Must be a reliable team player.
• A keen eye for detail.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook applications preferred.

Responsibilities

• Send out receiving logs daily.
• Process license plates through CVR daily.
• Create PDI and LPO ROs on new vehicles daily.
• Create and reassign prep ROs on recycled vehicles as needed.
• Create ROs for campaigns and recalls as needed.
• Closeout orders and notify the next users daily.
• Take competitive plate renewals to the Secretary of State as needed.
• Destroy expired M-plates as needed.
• Put together packets of documents to be mailed to the Secretary of State.
• Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.

Job description

As a Dispatch Coordinator, you will be processing new vehicles through the plating and PDI (Pre-Delivery Inspection) area. You will then be turning over vehicles to their next step for processing in the system from there.

SalaryOverview: The pay rate for this role starts at $17 per hour.

Hours:

The hours for this role are Monday through Friday 7am to 3:30pm.

Dispatch Coordinator Responsibilities Include:

• Send out receiving logs daily.
• Process license plates through CVR daily.
• Create PDI and LPO ROs on new vehicles daily.
• Create and reassign prep ROs on recycled vehicles as needed.
• Create ROs for campaigns and recalls as needed.
• Closeout orders and notify the next users daily.
• Take competitive plate renewals to the Secretary of State as needed.
• Destroy expired M-plates as needed.
• Put together packets of documents to be mailed to the Secretary of State.
• Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.

Dispatch Coordinator Qualifications and Skills:

• Must have a valid driver’s license.
• Must have exceptional oral and written communication skills.
• Must be customer service oriented.
• Must have exceptional time management and multi-tasking skills.
• Must be a self-starter.
• Must be a reliable team player.
• A keen eye for detail.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook applications preferred.

Dispatch Coordinator Working Conditions and Physical Demands Include:

• 90% of the time this job will be completed while sitting.
• 10% of the time this job will be completed while walking, standing, and light lifting.