Dispatch Coordinator

Dot Transportation, Inc. (DTI); Mount Sterling (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Bonus opportunity

Job summary

Dot Transportation, Inc. (DTI) is seeking a Dispatch Coordinator in Mt. Sterling, IL. The role involves coordinating freight movements between distribution centers, while partnering with internal and external customers to foster service growth and retention.

Responsibilities include ensuring quality and safety in the work area, compiling data for changes, and supporting driver payroll tasks daily. The position runs Monday–Friday, 8 AM–5 PM, with a competitive wage and bonus opportunity.

Qualifications

• High school diploma or GED is required.
• Proficiency with Microsoft Office programs.
• Strong verbal and written communication skills.
• Ability to perform in a fast-paced environment with multiple deadlines.
• Willingness to work as part of a team.

Responsibilities

• Own, coordinate, and implement freight movements between distribution centers.
• Partner with internal and external customers to provide excellent service and growth.
• Ensure quality and safety in the work area.
• Compile data and reports to drive process improvements.
• Support Driver Supervisor activities on a daily basis.
• Assist with driver payroll tasks and expenses.
• Collaborate with internal and external partners to address concerns.
• Work to improve productivity and reduce cycle times.

Skills

MS Office

Verbal communication

Written communication

Teamwork

Education

High school diploma or GED

College degree

Job description

Location: Mt. Sterling, IL

Department: Dot Transportation, Inc. (DTI)

Reports To: Assistant Transportation Manager

Wage Range: $18.35 - $27.53 per hour, plus bonus opportunity

As a Dispatch Coordinator, you will assist in the planning and execution of business assets, partners with internal and external customers to provide a level of customer service that fosters both internal and external customer growth and retention.

WHAT YOU’LL DO

• Meets company mission and strategic goals
• Responsible for ownership, coordination, and implementation of freight movement between distribution centers
• Ensures Quality and Safety in the respective work area
• Compiles data and reports to deliver solutions for change
• Supports Driver Supervisor activity on a daily basis
• Assists with driver payroll tasks and expense
• Collaborates with both external internal partners to address concerns
• Works to improve productivity and reduce cycle time of processes

YOU MUST HAVE

• High school diploma or General Equivalency Degree
• Computer skills, including knowledge of Microsoft Office programs
• Strong verbal and written communication skills
• Skills to be successful in a fast-paced environment with multiple deadlines
• Willingness to work as a team

YOU MAY ALSO HAVE

• College degree
• Administrative / clerical experience preferred
• Working knowledge of Department of Transportation (DOT) rules and regulations
• Exceptional interpersonal and customer service skills
• Strong organizational and leadership skills

ROLE SPECIFICS

• Schedule: Full-Time Monday-Friday 8AM-5PM

WHO WE ARE

Dot Foods, a pioneer in the food industry supply chain, created Dot Transportation, Inc. (DTI) in 1994 to transport product. Our fleet has since grown to over 1,800 trucks, all maintained by our own team of trained mechanics. As we’ve grown, we haven’t lost sight of caring for our best-in-class drivers. We’ve had zero layoffs in our company’s history and continue to make our benefits more competitive.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities

Safety:

This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer:

Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.