Dispatch Coordinator

TransPak; Milpitas (CA); On-site; USD 35,817 - 46,838; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Life Insurance

Paid Time Off

Paid Sick Leave

Holiday Pay

Job summary

TransPak in Milpitas, CA is seeking a Dispatch Coordinator to join our on-site team. This role supports fleet operations, vehicle maintenance, registrations, and DOT compliance, with a focus on safety, efficiency, and accurate documentation.

Schedule is 1st shift from 8:00 am to 4:30 pm, Monday through Friday, with flexibility to start earlier or stay later. You will plan routes, monitor dashboards, and coordinate with Customer Service/Sales to schedule inspections and manage pickups using

Qualifications

• 5 years of dispatch experience with 4+ drivers
• Driver experience
• Forklift certification
• Warehousing experience

Responsibilities

• Develop fleet strategy and management plans with local dispatchers to maximize profitability and efficiency
• Manage Samsara tracking software by adding vehicles, users, and equipment
• Oversee maintenance, obtain tags for new vehicles and renew old ones
• Monitor fleet operation for DOT compliance and safety
• Handle vehicle registrations, insurance and inductions for new fleet
• Assign routes and service tickets; provide on-site support and scheduling

Skills

Fleet management

Technical analytics

Dispatch operations

Samsara software

Forklift certification

DOT compliance

Tools

Worldtrak

Samsara tracking software

Job description

Who We Are

Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging.

Your Role

Dispatch Coordinator

Shift and Hours: 1st – 8:00am to 4:30pm, flexible to adjust schedule to start earlier or stay later

Work Schedule: Monday to Friday

Pay: $30 per hour

Benefits

• Medical


• Dental


• Vision


• 401k


• Life Insurance


• Paid Time Off


• Paid Sick Leave


• Holiday Pay

As a Dispatch Coordinator with us, you’ll work onsite to support our customer to manage all vehicle related support services provided to the fleet and related support vehicles to include vehicle maintenance, license and title actions, vehicle records, DOT compliance (vehicle related only), environmental issues related to vehicles and vehicle operation, and any other task directly or indirectly related to vehicle or fleet operations, supporting special projects, as needed

What You’ll Be Doing

Develop Fleet Strategy and Management Plans

• Works with local dispatchers to maximize profitability, decrease costs and increase efficiency


• Managing Samsara tracking software by adding new and existing vehicles, users, purchasing of new equipment, editing permissions, learning the software for optimal use

Ensures Vehicle Safety Records, Upkeep, Procurement and Sales

• Oversee routine and ad hoc maintenance, obtain tags for new vehicles and renew old ones to ensure schedule fleet management


• Monitor and ensure fleet operation in compliance with local and state rules and regulations


• Works with Safety Manager to complete accident investigations, corrective actions for unsafe drivers, and ensure DOT compliance


• Perform vehicle registration, insurance and CHP formalities and documentation regarding induction of new vehicles in existing fleet


• Manage fleet including keeping up to date on leasing maintenance requirements.

Dispatching

• Analyze dashboards for all jobs to plan, coordinate/schedule and give directions to all available employees while using available resources to ensure timely, damage free, safe packing/delivery/loading/unloading of company and client’s products


• Assist with the day-to-day situations in the field


• Research and escalating situations with management as needed


• Work with Customer: Service/Sales and other departments to schedule on-site inspections


• Creates and prioritize route documentation for pick-ups (scheduled, missed, extra pick-ups), route and job completions


• Handles incoming service orders with a sense of urgency


• Assigns local routes and service tickets/orders to appropriate personnel throughout the day and for the next day


• Provide warehouse assistance as needed.


• Track and manage incoming and outgoing logistics shipments using our Worldtrak software

Required Qualifications

What We’d Like to See from You

• Possess strong technical and solid business analysis skills: in depth knowledge of current fleet management and maintenance related information


• technologies, systems and concepts and their application to the fleet


• 5 years of Dispatch of 4 or more drivers


• Drivers experience


• Forklift certification


• Warehousing experience

We look forward to reviewing your application.